Rupika Singh
Digital Payment Expert
Bengaluru
Summary
Throughout my career, I have played pivotal roles in launching scalable payment solutions, ensuring compliance with RBI regulations, and driving digital financial inclusion. At NPCI, I was involved in key national-level initiatives such as UPI and RuPay. My time at Razorpay and Paytm honed my skills in product management, partner onboarding, , and API-based payment infrastructure . At Yes Bank and Spice Money, I led cross-functional projects focused on neo-banking, merchant payments, and agent-assisted financial services—helping bridge the urban-rural digital divide.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Senior Manager - Solution Consultant
Razorpay Private Limited
02.2025 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Responsible for consulting the clients regarding the solution/product they required including Payouts, collection, payment gateway , cashbacks.
- Help in developing new features/product as per the market requirement.
- Responsible for closing the deals by providing the clients optimum product knowledge.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
Sr.Product Solution Manager
Yes Bank
03.2023 - 02.2025
- Driving business growth of Digital Banking Products for Emerging & large corporates(ELC & LC), fintechs.
- Responsible for handling the entire product journey of a client from solutioning, devising commercial and the integration.
- Analysing the business models of the prospects for offering appropriate digital payments solutions to optimise their transaction experience.
- Improving sales and business for UPI related products like UPI collect/intent, UPI autopay, TPAPs, UPI merchant SDK, Bank as Payment Aggregator(BAPA), Banker to PA, Payment Gateway, BC services etc.
- Dealing with key clients and corporates leaders across major industries like E-commerce, Fintech, gaming, NBFCs etc and played an instrumental role in enabling TPAP sponsorship/mandates for large players.
- Managing a portfolio of 2000 Cr/month for marquee clients like Junglee games, Parkplus, Salary se, Instantpay, Rapipay, Bhartipay etc.
Key Account Manager
National Payments Corporation of India(NPCI)
09.2021 - 12.2022
- Worked on UPI and Rupay product for projects like UPI collect/intent, UPI Autopay, UDIR, UPI interoperability, PPI and Rupay product for Tokenization for large TPAPs (Third party application providers) respectively.
- Managed a portfolio(80% of UPI business) of top TPAP clients: PhonePe, Google Pay, Amazon Pay, WhatsApp Pay, CRED, MiPay (Xiaomi).
- Single handedly worked on Amazon Pay for UPI On PPI. Amazon Pay was the 1st TPAP to launch this functionality. Worked for CRED for the same functionality.
- Single-handedly responsible for making PhonePe & Amazon Pay live on Tokenization. PhonePe was the 1st to go live on Tokenization.
- Executed the UDIR project for Amazon Pay & PhonePe. PhonePe is the 1st to go live on UDIR.
- Regular sync ups with C-level folks to explore new innovation & strategies.
- Make sure all the TPAPs meet the compliance as per the RBI guidelines.
Team Lead
Paytm Payments Bank Limited
07.2018 - 08.2021
- Responsible for managing and acquiring 50+ relationships with corporates for Payouts API Business(Paytm wallet/UPI/IMPS/NEFT/RTGS) - {1000 CR GMV portfolio}
- Domestic Money Transfer (DMT), AEPS, BBPS - {2000 CR GMV portfolio}
- EDC/POS Sales, Current Account & Salary Account.
- Successfully closed deals across various sectors & contributed towards month on month(MOM) growth to deliver steady business across all products in the portfolio.
- Engaged with senior management(C-level) of corporates seeking opportunities to increase the scope of business and revenue generation.
- Prepared roadmap for complete digital ecosystem banking for the clients as part of cross-selling.
- Worked closely with all internal stakeholders(risk, compliance, operations, product, finance & legal teams) to propose most optimum & client centric solution. Also contributed to new product development & improvement of existing products.
Key Account Manager
Spice Money Limited
08.2016 - 05.2018
- Acquired new merchants by selling Domestic Money Transfer services(DMT), Aadhar Enabled Payment services (AEPS), Aadhar Pay, MPOS, Bharat Bharat Bill Payment services (BBPS), IRCTC & Biometric Machines for accomplishment of business target.
- Managed 10 corporate clients with acquiring volume of INR 400-500 crores/month and grew the portfolio both organically and through new acquisitions.
- Engaged with technical, legal, marketing and product teams in new product development & for feasibility analysis of product features.
- Managed business operations and developed multiple channels for new business development opportunities.
Direct Marketing Executive
Médecins Sans Frontières(Doctors Without Borders)/MSF India
06.2015 - 04.2016
- Concept Selling - raised funds and created awareness among people regarding health issues and related causes for diseases like malnourishment, Mother and child care, HIV, Tuberculosis etc.
- Handled a portfolio of 80 lakhs annually.
- Outstation trips - Lead road trips for fundraising in TIER 2 & 3 cities.
Education
MBA - Marketing
Indraprastha Institute of Technology & Management(IITM)
B.Sc(Hons) - undefined
Motilal Nehru College
Skills
- Payments
- Product Solutioning
- Large Corporate Relations
- Product sales
- Fintech Sales
- Business Development
- Key Account Management
- Strategic Alliances
- Market Research and Development
- Strategy Planning
- Leadership
- Competitive Intelligence
- Cross - Functional Coordination
- Revenue Generation
Yoga, Travelling
A certified yoga teacher trainer by the institute named "The Yoga Institue"
Timeline
Senior Manager - Solution Consultant
Razorpay Private Limited
02.2025 - Current
Sr.Product Solution Manager
Yes Bank
03.2023 - 02.2025
Key Account Manager
National Payments Corporation of India(NPCI)
09.2021 - 12.2022
Team Lead
Paytm Payments Bank Limited
07.2018 - 08.2021
Key Account Manager
Spice Money Limited
08.2016 - 05.2018
Direct Marketing Executive
Médecins Sans Frontières(Doctors Without Borders)/MSF India
06.2015 - 04.2016
B.Sc(Hons) - undefined
Motilal Nehru College
MBA - Marketing
Indraprastha Institute of Technology & Management(IITM)
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