RUSHABH JOSHI

Product Ownership:

• Gathered and refined requirements from product management and customers, transforming initial concepts into detailed specifications.
• Owned and prioritized the product backlog, ensuring alignment with business goals and driving continuous improvement.
• Communicated the product roadmap to align development efforts with strategic goals and customer expectations.
• Analyzed customer feedback to formulate actionable recommendations for continuous product improvement, significantly enhancing client satisfaction.
• Led cross-functional initiatives to address technical debt, scalability challenges, and performance enhancements based on comprehensive market insights.
• Monitored product metrics to track performance, identify opportunities for enhancement, and drive data-driven decision-making.

Business Analysis:

• Optimized workflow processes to enhance operational efficiency, productivity, and overall project delivery timelines.
• Proficiently crafted precise and measurable requirements using the SMART framework, including SRS, FSD, Use Cases, and User Stories in BDD format.
• Prepared and delivered executive-level presentations to communicate project updates, risks, strategic recommendations, and business impacts effectively.
• Conducted rigorous user acceptance testing (UAT) to validate deliverables against acceptance criteria and maintain high product standards.

Product Ownership:

• Designed and implemented a real-time reporting system for Release burn-down insights, enhancing project visibility and decision-making.
• Defined and prioritized product features based on stakeholder feedback, market trends, and strategic business value.
• Led product backlog grooming and prioritization, ensuring alignment with business objectives and stakeholder needs.
• Collaborated closely with stakeholders to gather, validate, and refine product requirements, ensuring clarity and feasibility.

Scrum Leadership:

• Facilitated Scrum events including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Acted as a servant leader within the Scrum team, fostering collaboration, removing impediments, and promoting Agile principles.

Business Analysis:

• Developed clear functional specifications and process flows, ensuring effective communication with development teams.
• Translated complex business requirements into actionable user stories and functional specifications.

• Responsible to acquire new businesses and clients and manage the projects from start to finish
• Lead the development team in large projects and work as a business analyst to develop successful product as per the business objective
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Research, plan and execute different strategies to generate business
• Conduct business process analysis and identify critical issues and gaps in meeting objectives
• Project management with detailed business process plan
• Resolved conflicts and negotiated mutually beneficial agreements between client and team
• Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance
• Develop a roadmap for short and long term work, manage prioritization of tasks, and monitor the work to meet objectives
• Responsible for specifications, implementations, and analytics
• Prepare progress reports
• Demonstrate the product solution to client and stake holders

• Responsible to generate business by acquiring new clients and closing the projects for the company within assigned international territory
• Prospect new clients by email marketing, social selling, cold calling, advertising or other means of generating interest in potential clients
• Implement and create business strategies to identify research and target new business opportunities and markets
• Generate leads through mass emails, cold calling, bidding portals and web research
• Gaining new appointments from hot and cold leads
• Managing and maintaining databases of potential clients
• Developing strong working relationships with prospective new clients and getting new projects
• Producing monthly pipeline reports for management purposes
• Coordinating closely with the development team for on-going projects
• Prepare proposals and ensure that the prospect is converted into client.

• Responsible for fielding inbound chats from potential and existing customers and selling our products and services and ensure monthly targets are achieved to maintain the KPI
• Take multiple inbound chats with prospective business customers in designated market area to qualify leads and explain type of service or product offered
• Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions regarding current promotions and new or upgraded products
• Secures and places orders with others for filling and arranges delivery date
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
• Prepare report on sales activities - Sales Tracker
• Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.