CHITHRALEKHA M

• Led product definition and feature prioritization for a cloud-based accounting platform catering to multi-branch and multi-currency operations.
• Collaborated with cross-functional teams to define and deliver modules including invoicing, ledger, subscription management, user roles, and chart of accounts.
• Developed accounting logic to manage currency mismatches, suspense account handling, and FX rounding adjustments in complex transactions.
• Defined validation rules and user permission structures to ensure accurate financial reporting and posting consistency across hierarchical entities.
• Owned the product backlog and facilitated grooming sessions, sprint planning, and retrospectives within a distributed Agile team.
• Conducted multiple UAT cycles involving finance SMEs, reducing post-release issues by over 30%.
• Created a centralized documentation and knowledge-sharing hub using NotebookLM, improving internal training efficiency and QA alignment.
• Benchmarked against top accounting tools like Zoho Books and Xero to ensure competitive product design and usability.

Additional Software Contributions Across Domains:

• Defined business logic and automation flows for billing, invoicing, and booking reconciliation in a hospitality B2B software suite.
• Designed dual-invoicing features and dynamic tax handling mechanisms for real-time booking confirmations and cancellations.
• Developed internal pricing templates and customer configuration workflows for a cloud-based logistics solution.
• Mapped shipping logic, rate matrix structures, and third-party integrations for container load pricing tools.
• Participated in early-stage initiatives involving AI chatbots, safety systems, and document automation, contributing to requirement gathering, presales, and functional specs.