Rushik Thakkar
Vadodara
Summary
Results-driven Product Specialist with a solid foundation in product management and strategic market planning. Proven expertise in identifying customer needs to enhance product offerings and deliver innovative solutions. Recognized for building fruitful relationships, resolving complex issues, and fostering customer loyalty. Adept in project coordination, team leadership, and adapting to market dynamics for sustained success.
Overview
3
3
years of professional experience
Work History
Product Specialist
JC OrthoHeal Private Limited
Vadodara
01.2024 - 04.2025
- Led informative training sessions, showcasing product functionality to staff and customers.
- Trained orthopedic surgeons and their team on product benefits.
- Planned and executed CMEs, webinars, and conferences for international and domestic markets.
- Conducted exhibitions, CMEs, product trainings, and distributor onboarding during international travel in countries like Lebanon, Malaysia, and the Philippines, as well as in the domestic market, PAN India.
- Developed comprehensive product training materials for sales teams and distributors.
- Managed the resolution of market complaints and gathered product feedback for product design and performance improvements globally.
- Evaluated competitors' products and services to identify areas of improvement.
- Reviewed sales metrics to evaluate product effectiveness.
Marketing & Sales Executive
JC OrthoHeal Private Limited
Vadodara
10.2022 - 01.2024
- Lead management.
- Managed company's CRM software.
- Onboarded over 30+ distributors globally and managed business development and expansion in their territories.
- Attended healthcare industry events to build relationships with key customers in the field.
- Identified emerging market opportunities in coordination with Manager and stakeholders.
- Liaised with sales, marketing, and support departments to elevate the quality of customer interactions.
- Presented product demonstrations at trade shows, conferences, and other events.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
Education
Master of Pharmacy - Pharmaceutical Quality Assurance
Babaria Institute of Pharmacy
Vadodara, India.01-2022
Bachelor of Pharmacy - Pharmacy
Babaria Institute of Pharmacy
Vadodara, India.01-2020
H.S.C. -
Vidyut Board Vidyalaya
Vadodara, India.01-2016
S.S.C. -
Vidyut Board Vidyalaya
Vadodara, India.01-2014
Skills
- Customer relationship management
- Public speaking
- CRM management
- Product training
- Sales expertise
- Continuous improvement
- Interpersonal skills
- Problem solving
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Product Specialist
JC OrthoHeal Private Limited
01.2024 - 04.2025
Marketing & Sales Executive
JC OrthoHeal Private Limited
10.2022 - 01.2024
Master of Pharmacy - Pharmaceutical Quality Assurance
Babaria Institute of Pharmacy
Bachelor of Pharmacy - Pharmacy
Babaria Institute of Pharmacy
H.S.C. -
Vidyut Board Vidyalaya
S.S.C. -
Vidyut Board Vidyalaya
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