Familiar with various tools like Flexcab, ONDB, Maxim, Siebel, XD fast, MICA, and console
Highly adept in handling inbound and outbound calls
Changed ownership or lessees of PSTN services, NR, Mobile services, and Broadband services as per customer requirement
Modified customer broadband plans with new plans
Utilized skills with accuracy to provide the best service to customers, with defect tracking and follow-up
Transferred ownership for Company, Sole trader, Family Partnership, and Organizations from any sector
Received the BEST TEAM MEMBER award
Awarded as a Best Performer for several quarters
Associate Sales Consultant
Policybazzar.com
08.2022 - 04.2023
Highly adept in handling inbound and outbound calls through the Matrix system, providing clients with highly accurate and exhaustive information on investment plans.
Enlightening customers about investment plans and their tax benefits and survivorship benefits to influence them.
Performing end to end sales from prospecting leads into engaging them to contracting, and finally closing the sale.
Ensuring adherence to company policy while providing an outstanding experienceexperience for the customer thus boosting satisfaction and loyalty.
Awarded as a Best Team Member.
Senior Sales Officer
HDB Financial Services
12.2021 - 08.2022
Conducted market visits to engage business professionals and salaried individuals, converting them into potential clients
Co-operated with DSAs (Direct Selling Agents) and supported existing customers to fetch good quality leads for loan purposes
Reviewed loan applications, ensuring proper documentation and factually correct, and fast-tracked the disbursement process
Demonstrated expertise in lead generation, customer engagement, and compliance with organizational standards
Delivered results and drove growth through proactive and consumer-centric initiatives
Education
Bachelor of Business Administration - undefined
Sant Gadge Baba Amravati University
03.2020
Skills
MSCIT
Tally ERP90
Advanced Excel
Good leadership and team management skills
Excellent communication skills, be it oral, email writing, or interpersonal
Very adaptable in changing environments and dynamic situations
Self-motivated, outgoing, and enthusiastic towards everything
Having the ability to manage time effectively and prioritize activities
Familiar with the great internet and online tools
Fast learner and adaptive and effective in understanding newer skills and technologies
LANGUAGE
Hindi
English
Marathi
Awards
NSS Volunteer Babasaheb Ambedkar Marathwada University, Best Team Member Wipro Technologies, Best Performer Wipro Technologies