Rushiraj Kudali

Currently, I am working at SBI General Insurance as a vendor through Vieva Intech.

• SQL Operation: Managing SQL business queries, databases, and ensuring data integrity across platforms.
• Server management: Maintaining application servers, ensuring uptime, monitoring application performance, and performing routine maintenance to prevent downtime.
• Incident Management: Handling and addressing incidents, including identification, investigation, and resolution, within established service level agreements.
• Documentation: Creating and maintaining detailed documentation for technical processes, troubleshooting guides, and best practices to streamline future support efforts.
• User support: Providing support to end users, addressing their concerns promptly.
• Collaborated with development teams to resolve software bugs and issues, also connect with IT service team, project track leader, and stakeholders to resolve other issues and ensure smooth operations.

• Managed inventory levels for spare parts using the Honda Hi-rise system.
• Ensured accurate documentation for all incoming and outgoing parts.
• Assisted in tracking parts usage and identifying reorder needs.
• Communicated with internal teams to resolve parts-related issues promptly.