Summary
Overview
Work History
Education
Skills
Certification
Singing , Athletics Enthusiast (Marathons & Long-Distance Running)
Timeline
Generic

Rutuja Hande

SEO & Digital Marketing
Bengaluru

Summary

Digital Marketing Specialist with strong background in creating strategic online content and managing social media campaigns. Skilled in SEO, PPC, and data analytics. Known for results-driven approach, adaptability, and effective teamwork. Proven ability to drive engagement and achieve marketing goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Also worked as a Technical Support Analyst with three years of IT experience at leading organizations such as Hewlett Packard Inc. and DXC Technologies in Bengaluru, offering a unique blend of technical acumen and marketing insight.


Overview

7
7
years of professional experience
3
3
Certifications
4
4
Languages

Work History

SEO & Digital Marketing Intern

Vijomi Digital Pvt. Ltd.
03.2025 - 09.2025
  • Created sample SEO-optimized blog posts to improve website visibility for Vijomi Digital Pvt. Ltd.
  • Managed a small social media page to increase engagement.
  • I ran a mock Google Ads campaign to understand keyword targeting and budget management.
  • Tracked social media trends and adapted to attract target follower demographic.
  • Created engaging content using Canva for Pinterest, Facebook, and Instagram.
  • Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
  • Boosted lead generation with the creation of engaging email marketing campaigns.


Technical Analyst

Teva Pharmaceuticals
04.2023 - 03.2024
  • Technical Support Analyst.
  • Worked on applications like Cdax, Genesys, DCC (Device Control Center), and DC Fleet (Device Control Fleet Operations).
  • Assisted clients with printer, scanner, and hardware support via emails, calls, web chats, and a self-service portal.
  • Escalated help desk tickets to Level 2/Tier 2 support when outside the scope of Level 1/Tier 1 technical support.
  • Acted as a primary owner in cases and provided complete support to the end users with exact case resolution, maintaining the TAT, and gained user satisfaction by giving a quick response.
  • Work closely with ServiceNow platform operations teams, including development and testing teams (set up in On), to ensure the error-free performance of the tool.
  • Coordinate closely with level 2 engineering teams on their day-to-day operations, and implementations on the ongoing and active cases for further updates.
  • Convert information in technical stories into end-user understandable notes to provide an update to the user.
  • Monitored alignment of individual development teams with policies, suggesting changes and remediation efforts where needed.

Technical Support Engineer

Dxc Technology
02.2021 - 09.2022
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Mentored junior members of the team on best practices in issue resolution techniques.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Documented faults and bugs for referral to development staff for use in updates.
  • Performed root cause analysis of reported issues to enact corrections.

Manual Tester

I2Soft Technologies
01.2019 - 08.2019
  • Expertise in writing, maintaining, executing test cases and test Scripts, analyzing bugs and interacting with development team in fixing the errors.

Education

MCA -

Gogte Institute of Technology
Belgaum, India
01.2019

BCA -

K L S Gogte College of Commerce
Belgaum, India
01.2016

12th - English

01.2013

10th - English

01.2010

Skills

  • MS Office
  • Communication
  • Search Engine Optimization
  • SEO
  • On-page Optimization
  • Content Writing
  • Search Engine Marketing
  • Content creation
  • Data analysis
  • Creative thinking
  • Keyword research
  • Project management
  • WordPress management
  • Customer engagement

Certification

Goggle Search ADs (Valid upto August 2026)

Singing , Athletics Enthusiast (Marathons & Long-Distance Running)

Participated in inter-college singing competitions and cultural events

Participated in various Marathons and won few .


Timeline

SEO & Digital Marketing Intern

Vijomi Digital Pvt. Ltd.
03.2025 - 09.2025

Technical Analyst

Teva Pharmaceuticals
04.2023 - 03.2024

Technical Support Engineer

Dxc Technology
02.2021 - 09.2022

Manual Tester

I2Soft Technologies
01.2019 - 08.2019

12th - English

10th - English

MCA -

Gogte Institute of Technology

BCA -

K L S Gogte College of Commerce
Rutuja HandeSEO & Digital Marketing