Rutuja Madhukar Ghosalkar
Dadar (West)
Summary
Results-driven Senior Executive in hospitality and property management, leading operations across multiple sites. Expertise in SAP operations, team leadership, and client relationship management. Strong background in vendor management, event coordination, and contract administration, with skills refined in previous roles. Committed to enhancing operational efficiencies within the hospitality sector.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Senior Executive
Lodha Hospitality and Property Management
Mumbai
08.2022 - Current
- Client Relationship Management
- Team Management
- Team Leading
- Handling Multiple Site Operations
- coordinated operations across multiple sites to enhance operational efficiency and reliability.
- Vendor & 3rd Party Management
- SAP Operations (PR & PO)
- Processed billing transactions to maintain accurate financial records and timely payments.
- Managed AMC and other contracts to maintain service standards and compliance.
- Repairs & Maintenance Management
- Event coordination
Housekeeping Executive
The Taj Mahal Palace & Tower
Mumbai
12.2021 - 07.2022
- Provided support to guests at room and housekeeping desk, ensuring a positive guest experience
- Delivered high level of service to customers in effort to build upon future relationships.
- Formed and sustained strategic relationships with clients.
- Kept organisation in compliance with regulations and internal requirements.
Housekeeping Assistant
The Oberoi
Mumbai
07.2015 - 11.2021
- Ensured guest room cleanliness and presentation met high standards during stay periods.
- Monitored cleanliness of guest floors and public areas, enhancing guest comfort.
- Managed inventory of linens and uniforms, ensuring staff had necessary supplies.
- Facilitated communication between housekeeping staff and guests.
Education
B.SC - H & HA
IHM Mumbai
Mumbai01-2015
B.SC - H & HA
IHM Mumbai
Mumbai01-2015
B.SC - H & HA
IHM Mumbai
Mumbai01-2014
B.SC - H & HA
IHM Mumbai
Mumbai01-2014
B.SC - H & HA
IHM Mumbai
Mumbai01-2013
B.SC - H & HA
IHM Mumbai
Mumbai01-2013
H. S. C - Commerce
R. A. Podar College
Mumbai, MH01-2012
S.S.C -
Shardasharm Vidya Madir High School
Mumbai, MH01-2010
Skills
- Client relationship management
- Team management
- Vendor management
- Budget management
- SAP Financial Management
- Property management system
- Microsoft Office Suite
Accomplishments
- CEO Award, 2017
- Star of the Month, 2017
Languages
Marathi
Proficient
C2
English
Advanced
C1
Hindi
Advanced
C1
Certification
- Above & Beyond Certificate
- Certified Departmental Trainer
Timeline
Senior Executive
Lodha Hospitality and Property Management
08.2022 - Current
Housekeeping Executive
The Taj Mahal Palace & Tower
12.2021 - 07.2022
Housekeeping Assistant
The Oberoi
07.2015 - 11.2021
B.SC - H & HA
IHM Mumbai
B.SC - H & HA
IHM Mumbai
B.SC - H & HA
IHM Mumbai
B.SC - H & HA
IHM Mumbai
B.SC - H & HA
IHM Mumbai
B.SC - H & HA
IHM Mumbai
H. S. C - Commerce
R. A. Podar College
S.S.C -
Shardasharm Vidya Madir High School