Summary
Overview
Work History
Education
Skills
Personal Information
Relevant Experience
Accomplishments Awards
Languages
Extracurricular Activities
Disclaimer
Timeline
Generic

Rutuja Shelar

Pune

Summary

Seeking a responsible and challenging position in an organization that gives me an opportunity for self-improvement and leadership, while contributing to the symbolic growth of the organization with my technical, functional, and innovative skills.

Overview

2
2
years of professional experience

Work History

Software Support Engineer

Amdocs
Pune
03.2022 - Current
  • Responsible for identifying and solving issues within multiple components of critical business systems using Oracle Procedural Language Extensions to SQL (PLSQL).
  • Mostly involved in troubleshooting, debugging, and resolving technical issues related to the application.
  • Providing technical support for critical business systems, including troubleshooting, debugging, and resolving issues related to Oracle Procedural Language Extensions to SQL (PLSQL).
  • Collaborate with cross-functional teams to identify and resolve complex technical issues, ensuring timely resolution and minimal disruption to business operations.
  • Develop and maintain technical documentation, including
  • troubleshooting guides, knowledge base articles, and standard operating procedures.
  • Participate in the design, development, and testing of new features and enhancements, ensuring adherence to best practices and standards.

Systems Engineer

Cognizant
Pune
  • Work with Dev team for any issues, debugging and changes or service request in the system
  • Automating jobs to reduce the manual intervention and efforts by checking the defects in the scripts
  • Take care of different priority tickets and maintenance activities involves code changes as well
  • Manage payment posting process including verifying error and performing resolution.

Education

BCA -

K.B. Joshi Institute of IT (SNDT University)
01.2018

HSC -

01.2015

SSC -

01.2013

Skills

  • Strong proficiency in Oracle Procedural Language Extensions to SQL (PLSQL)
  • Core Java
  • Service now, Jira ti9cketing tool
  • Experience with other database technologies such as MySQL or SQL Server
  • Strong analytical and problem-solving skills, with the ability to think creatively and strategically
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Additional Information:

Personal Information

  • Father's Name: Mr. Arun Shelar
  • Mother's Name: Mrs. Shalan Shelar
  • Date of Birth: 03/12/97
  • Nationality: Indian

Relevant Experience

Software support Engineer with 5.10 years of experience in Core Java, Linux, database, and SQL. Work experience Investigate and resolve complex customer problems by analyzing software and hardware configurations, conducting tests, and debugging issues. Respond to customer inquiries, troubleshoot technical issues, and provide solutions via email, phone, or other communication channels.

Accomplishments Awards

  • Received Appreciations from Onsite managers/Horizontal Manager and Customers for my dedication and quality and timely delivery of work
  • Received multiple appreciations by users and client managers for providing support and provide quick response and solutions for Technical Support Services for US Investment Banking Client

Languages

  • English
  • Hindi
  • Marathi

Extracurricular Activities

Lead and managed two core projects during my coursework as a graduate student Active participant in debate and group discussions Participated in outreach programs held by Amdocs Participated in Amdocs Oorja and Xcelerate annual event

Disclaimer

I hereby declare that above-mentioned information is true. (Rutuja Shelar)

Timeline

Software Support Engineer

Amdocs
03.2022 - Current

Systems Engineer

Cognizant

BCA -

K.B. Joshi Institute of IT (SNDT University)

HSC -

SSC -

Similar Profiles

CREATE PROFILE
Rutuja Shelar