S. KALIMULLA

• ENVIRONMENT: AWS
• TECHNOLOGY: AWS Services EC2, S3, AMAZON VPC (VIRTUAL PRIVATE CLOUD), ROUTE53, AMAZON AUTOSCALING, AMAZON CLOUDWATCH, LOAD BALANCER, IAM, CLOUD FRONT, RDS (RELATIONAL DATABASE)
• Ability To Design and Manage Cloud Based Infrastructure to Deliver the Required Performance, Security and Availability Requirements
• Hands-On Experience in EC2, S3, VPC, IAM, ROUTE53, SNS, CLOUD FRONT, AUTO-SCALING, AMAZON CLOUD WATCH
• Hands-On Experience in TRANSIT GATEWAY, PEERING CONNECTION, VPC ENDPOINT, NAT INSTANCES & NAT GATEWAY
• Performed Application Server Builds in EC2 Environment and Creating Security Group for Both Individual and Group of Instances Under a Network
• Creating EC2 Instances with Application and Network Load Balancer and Using ROUTE53
• Creating Snapshots and AMI Of the Instances for Backup and Creating Clone Instances
• Create And Manage Buckets in S3 And Store DB & Logs Backup, Upload Images for CND Servers
• Creating Instances in Private and Public Subnets Using VPC (VIRTUAL PRIVATE CLOUD) Privately Using Transit Gateway or Peering Connection
• Setting Up the Monitoring AWS Environment Using Cloud Watch
• TSC CFT (Central fulfillment Team - Horizontal

• Have 10 + years of experience in, with proven track record of achieving success across all areas of responsibility in a high-pressure environment
• Aspiring to explore new and challenging rolls within the organization to structure my growth., Project Title Talent Supply Chain – Central fulfillment team (Horizontal
• Operating System MS Excel, MS outlook ,MS Word, Power point
• Modules Team management, Handling demand validation, preparing process guidelines, documents and Quiz questionnaires, Launching automation for all manual processes
• Team restructured based on equal volumes
• Systems Talent Market Place (TMP), ESA, Cognizant 360, GWFM- Prism, USF & all the other mandatory system required for TSC functions
• Demand Validation:
• Responsible for validating demands on different parameters in order to fulfill the same appropriately
• Various possible sourcing options suggesting to hiring manager to fulfill the demands
• Clean up the demands by removing duplicate/invalid/incorrect based on the discussion with managers
• Prioritizing the demands Vs supply based on the revenue, billing rate and other critical factors
• People Management:
• Managing a team size of 7 members in CDB Central fulfillment team for their end-to-end process monitoring and improvements activities
• Regular connect with each team members and ensure their challenges have been addressed on time
• Handling conflicts arising between the team members and provide mutual harmony solutions to them
• Training to the new team members and ensure reverse KT from them post completion of the same
• Metric/Performance management:
• Publishing monthly scorecard in order to monitor individual team member’s performance
• Supporting team with required data and information which are required to improve their performance
• Introduced process flow documents and checklist in order to minimize the manual process of the team members
• Regular refresher session to be conducted for existing team members in order to comply with the established process
• Process improvements index:
• Maintain the load balance between the team members and ensure there should not be over burden on any individual team member on any circumstances
• No value-add processes have been removed and ensure the team effort is utilized as per standard process
• Various analysis and insights have been recommended to leadership team for bring it to process improvements
• Also learned operational activities - Margin improvement plan and Revenue forecasting (No hands on experience)

Working for UK’s leading supplier of timber and building products to the trade and general public started with over 500 branches across the country and products the builder needs to get the job done fast and The activities include for this project was Supplier Account Maintenance, Invoice Processing, Purchase Invoice Matching, Payment Team (Voice & non voice), Reconciliation of statement and Edi Team.

Process Improvements:

• Developing new ideas to ensure that there is more scope of improvement in the process thereby giving benefits to the clients in terms of productivity saves.
• Maintaining and updating the knowledge repository for the unit and timely implementation of the process change ensuring the units are abreast with the new changes.

Role & Responsibilities :

• Handling supplier queries through e-mails.
• Reconciliation of outstanding invoices.
• Gain customers interest to continue service by fulfilling their needs. Working with payments and charges on accounts.
• Created SOP documentation, FMEA and process map.
• Handled monthly calls with clients on updates of process. improvements, suggestions, if any changes on daily process work load and raised queries on process clarifications.
• Handled Call Management tool (CMT) & E-mails effectively.
• Handled RTS Emails effectively and worked with clients for supplier queries regarding RTS paybacks.
• Assist other team members of accounting department when required and assist in month end closing.
• Reconciled daily department transactions such as allocations, report downloading, consolidations and report to clients and Management.
• Ensure all queries received from Clients are researched and responded to within time-frame.
• Processed Month End closing and reports.
• Maintaining MIS data for internal and external audit.
• Setup and maintenance of vendor database.
• Handling 8 members team

Client Management:

• Liaising with the clients to ensure unidentified issues are escalated and seek clarifications in a timely fashion.
• Offering complete customer support related to various issues/ queries ensuring 100% customer satisfaction and complete adherence to quality norms.