S Preethpal Singh
Hyderabad
Summary
To take a responsible and challenging position where my knowledge, skills and abilities are executed and utilized to the fullest extent that enriches organization goals and my career development.8+ years of working involving operations, coordinating team customer service, process driven system and risk management whereas I come from strong and planning organizing skill.
Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.
Overview
9
9
years of professional experience
Work History
Sr Analyst
HSBC
04.2017 - Current
- Worked as a Treasury Analyst within the Payments and Liquidity Management function, supporting UK and global payment operations.
- Monitored real-time liquidity and account balances for live EFT (Electronic Funds Transfer) transactions processed through the Global Payment System (GPS).
- Managed liquidity queues arising from insufficient funds, ensuring timely review and resolution of pending debit transactions.
- Performed balance verification through host systems, taking into account debits, credits, and predefined account limits before payment release.
- Oversaw automatic and manual netting of transactions once sufficient balances were available, ensuring seamless payment settlement.
- Prioritized and processed payments in line with clearing and processing cut-off times to avoid settlement failures and operational risk.
- Handled multi-currency payment flows across 20+ global currencies, including GBP, USD, EUR, JPY, SGD, AUD, AED, NZD, INR, MXN, and others.
- Reviewed forward contract payment queues and ensured payments linked to trade deals were processed accurately.
- Coordinated with branches and Relationship Managers (RMs) to resolve funding shortfalls and facilitate timely liquidity arrangements.
- Utilized internal systems such as HUB and Browser Main Menu (BMM) to access and validate account balances under controlled and restricted access.
- Ensured compliance with currency-specific cut-off times and treasury operating procedures.
- Identified key BAU (Business-As-Usual) risk areas within liquidity and payment processes and implemented appropriate controls to mitigate operational and settlement risks.
- Facilitated with the best productivity, best quality, best efficiency awards.
- Facilitated with star of the month awards.
- Facilitated with super star of the month awards.
CRM (Customer Relationship Management)
FHPL(TPA)
- Joined the billing department.
- Have done billing for all the claims in respective cases as required.
- Worked on claims responsibility to check accurate benefit plans for respective individuals & branches.
- Promoted to another department CRM (Customer Relationship department).
- In the CRM process I used to check the queue of cases with the generated case ids.
- As we had the TAT (Turn around time) to close the claim queries case within 24 hours.
- Solved the claims related queries towards doctors, billing department & Payment department.
- Made sure the claims are satisfied by the individuals & corporations.
- On a daily basis I used to clear the queue and make it zero to all the queries.
- Have done many resettlement cases for all necessary claims.
Education
B Com - Computers
Osmania university
Intermediate -
Board of Intermediate
S.S.C -
Bharat ratna high School
Skills
- Global payment processing
- Liquidity management
- Multi-currency transactions
- Time management
Languages
- Punjabi
- Hindi
- Telugu
- English
- Punjabi
- Hindi
- Telugu
Personal Information
- Father's Name: S Harpal Singh
- Date of Birth: 12/15/85
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Sr Analyst
HSBC
04.2017 - Current
CRM (Customer Relationship Management)
FHPL(TPA)
B Com - Computers
Osmania university
Intermediate -
Board of Intermediate
S.S.C -
Bharat ratna high School