Summary
Overview
Work History
Education
Skills
Certification
Timeline
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S Shyam

S Shyam

Infrastructure Engineer
Bangalore

Summary

A technology enthusiast currently serving as an AWS Cloud Architect and Infrastructure Engineer at Uniphore. With 8+ years of experience, I am dedicated to continuous learning, mastering new technologies, and building highly scalable architectures. I excel in dynamic, high-pressure environments, effectively handling multiple responsibilities while exceeding objectives and satisfying tough clients. I am now seeking new challenges in dynamic, creative environments, leveraging my strong interpersonal, time management, and problem-solving skills

Overview

8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Infrastructure Engineer

Uniphore - Conversational AI
2021.01 - Current
  • Developed proposals for clients outlining project scope and timeline for Cloud and On-Premises deployments.
  • Demonstrated expertise in Kubernetes, Docker, AWS, Shell Scripting, Terraform, CI/CD, Backup Automation, and multi-container orchestration.
  • Collaborated closely with product development teams and stakeholders to design and develop robust solutions meeting client requirements for functionality, scalability, and performance.
  • Led successful deployment efforts for over 20 customers, ensuring smooth transitions to live environments and achieving high levels of customer satisfaction.
  • Implemented cost optimization strategies on AWS, resulting in a significant 30% savings for the company.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.

System Administrator

Spinebiz Services Pvt Ltd
2017.10 - 2021.01
  • Building cloud-based architecture in AWS using Elastic Cloud Compute, Load Balancers, Simple Storage Services, CDN, SNS, ELB, ALB and Security Groups.
  • CI/CD automation using AWS CodeCommit, CodeBuild, CodeDeploy, Jenkins and CodePipeline services.
  • AWS network configuration in VPC using Peering Gateways, Site-to-Site Gateways, Virtual Private Networks and Internet Gateways.
  • Monitoring server through CloudWatch, Security Hub, SSM, WAF and take technical precautions before any issue arises
  • Organized the process of making the determination that a disaster has occurred to trigger the Disaster Recovery Plan and related processes at AWS cloud
  • Firewall configuration on FortiAuthenticator, writing web filtering policies, user based policies and blocking malicious site at all end location firewalls.

IT Analyst

HCL Technologies
2016.03 - 2017.01
  • Attend user inquiries, coordinated and worked on P1/P2 tickets and ensured minimal downtime
  • Handled network related issues, Data Centre Operations,
  • Global Access Management and Active Directory.

Education

Mechanical Engineer -

Nehru Institute of Engineering And Technology
Coimbatore
2011.08 - 2015.05

Skills

AWS, CI/CD, Jenkins, Docker, Kubernetes, Terraform, Ansible, Git and Git Hub, PostgreSQL, Linux, Nginx, DataDog, Shell Scripting

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Certification

AWS Certified Solution Architect - Associate

Timeline

Infrastructure Engineer

Uniphore - Conversational AI
2021.01 - Current

System Administrator

Spinebiz Services Pvt Ltd
2017.10 - 2021.01

IT Analyst

HCL Technologies
2016.03 - 2017.01

Mechanical Engineer -

Nehru Institute of Engineering And Technology
2011.08 - 2015.05

AWS Certified Solution Architect - Associate

Cisco Certified Network Associate (CCNA)

NASSCOM certified in Information Security

S ShyamInfrastructure Engineer