S Shyam
Infrastructure Engineer
Bangalore
Summary
A technology enthusiast currently serving as an AWS Cloud Architect and Infrastructure Engineer at Uniphore. With 8+ years of experience, I am dedicated to continuous learning, mastering new technologies, and building highly scalable architectures. I excel in dynamic, high-pressure environments, effectively handling multiple responsibilities while exceeding objectives and satisfying tough clients. I am now seeking new challenges in dynamic, creative environments, leveraging my strong interpersonal, time management, and problem-solving skills
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Infrastructure Engineer
Uniphore - Conversational AI
01.2021 - Current
- Developed proposals for clients outlining project scope and timeline for Cloud and On-Premises deployments.
- Demonstrated expertise in Kubernetes, Docker, AWS, Shell Scripting, Terraform, CI/CD, Backup Automation, and multi-container orchestration.
- Collaborated closely with product development teams and stakeholders to design and develop robust solutions meeting client requirements for functionality, scalability, and performance.
- Led successful deployment efforts for over 20 customers, ensuring smooth transitions to live environments and achieving high levels of customer satisfaction.
- Implemented cost optimization strategies on AWS, resulting in a significant 30% savings for the company.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
System Administrator
Spinebiz Services Pvt Ltd
10.2017 - 01.2021
- Building cloud-based architecture in AWS using Elastic Cloud Compute, Load Balancers, Simple Storage Services, CDN, SNS, ELB, ALB and Security Groups.
- CI/CD automation using AWS CodeCommit, CodeBuild, CodeDeploy, Jenkins and CodePipeline services.
- AWS network configuration in VPC using Peering Gateways, Site-to-Site Gateways, Virtual Private Networks and Internet Gateways.
- Monitoring server through CloudWatch, Security Hub, SSM, WAF and take technical precautions before any issue arises
- Organized the process of making the determination that a disaster has occurred to trigger the Disaster Recovery Plan and related processes at AWS cloud
- Firewall configuration on FortiAuthenticator, writing web filtering policies, user based policies and blocking malicious site at all end location firewalls.
IT Analyst
HCL Technologies
03.2016 - 01.2017
- Attend user inquiries, coordinated and worked on P1/P2 tickets and ensured minimal downtime
- Handled network related issues, Data Centre Operations,
- Global Access Management and Active Directory.
Education
Mechanical Engineer -
Nehru Institute of Engineering And Technology
Coimbatore 08.2011 - 05.2015
Skills
AWS, CI/CD, Jenkins, Docker, Kubernetes, Terraform, Ansible, Git and Git Hub, PostgreSQL, Linux, Nginx, DataDog, Shell Scripting
undefinedCertification
AWS Certified Solution Architect - Associate
Timeline
Infrastructure Engineer
Uniphore - Conversational AI
01.2021 - Current
System Administrator
Spinebiz Services Pvt Ltd
10.2017 - 01.2021
IT Analyst
HCL Technologies
03.2016 - 01.2017
Mechanical Engineer -
Nehru Institute of Engineering And Technology
08.2011 - 05.2015
AWS Certified Solution Architect - Associate
Cisco Certified Network Associate (CCNA)
NASSCOM certified in Information Security
Similar Profiles
Saravanakumar VelayuthamSaravanakumar Velayutham
Lead for Gen AI, Collections/Recovery NA at Citigroup – Gen AI Back Office Operations, Collections/Recovery, Risk & Conversational AI (TATA Consultancy Services)Lead for Gen AI, Collections/Recovery NA at Citigroup – Gen AI Back Office Operations, Collections/Recovery, Risk & Conversational AI (TATA Consultancy Services)
Alex FloryAlex Flory
Customer Success Manager at UniphoreCustomer Success Manager at Uniphore
Rafael ValdezRafael Valdez
IT Engineer at UniphoreIT Engineer at Uniphore