S Suman
Bangalore
Summary
- Extensive interpersonal and communication skills with developed ability to analyze problems find tangible solution
- Possess a strong drive to achieve set goals and objectives by always delivering high standards of service excellence in line with the company’s vision.
- To be an active employee who contribute to the mission, vision and value of the company, and to interact on a professional level with other company
- To give excellent performance, skills and abilities into value for the organization.
Overview
1
1
year of professional experience
Work History
Account Manager
Subhagastya Retail PVT LTD
Bangalore
12.2022 - Current
- Prepared monthly financial statements for each account.
- Collaborated with sales team to collectively drive growth and market share
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Addressed harassment allegations, work complaints or other employee concerns.
- Analyzed employment-related data and prepared reports.
- Completed day-to-day duties accurately and efficiently.
- Reconciled computer reports with manually maintained ledgers.
- Classified and summarized financial data to compile and enter in financial records
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable..
- Worked closely with auditors during year-end audits to provide necessary documentation.
- Matched orders with invoices and recorded required information.
- Assisted with payroll processing by entering employee hours into the system.
- Reconciled bank accounts on a regular basis.
- Assisted in the preparation of monthly financial statements and reports.
Inventory Manager
ADITYA BIRLA (The Collective)
- Conducting Global count ,Daily HVC and stock audit
- Followed operational guidelines to properly unload and stock merchandise.
- Implemented and planned warehouse safety and security programs and activities.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
- Retained optimal inventory levels to prevent disruptions in business operations.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Worked with cross-functional teams to achieve goals.
- Coordinated with logistics teams to ensure timely delivery of orders.
Senior Chief Cashier
LANDMARK (Lifestyle & Homecenter)
- Strategic & Operational Management of the Store, Formulating and monitoring the sales strategies for each team as well as for individual members of the teams.
- Developing skills and training plans for the organization, Enhancing and modifying the operational systems of the company and making strong in team, In control of the fraud, shrinkage, customer issue and sale drop
- Motivating and supervising the team to achieve sales targets, to exceed the minimum performance standards and to implement the received training, Guiding the company in adopting a new operational technique
- Monitoring sales activities, daily, weekly, monthly, quarterly and annually to implement the necessary measures, thus assuring the achievement of sales
- Objectives, Performing corrective or disciplinary action against members of staff if required
- Handling all finance related aspect, Maintaining document as per SOP process
- Reviewing the cashier performance and making them understanding,
- Internal audit preparation, Managing the team with good co-ordination.
- Cash counter hygiene, Cheque, RTGS, and Bajaj finace reconcilation
Head Cashier
Future Lifestyle Fashion Limited (Brand Factory)
- Cash handling aspect,
- Maintaining document as per SOP process
- Training the team in lacking aspect
- Auditing the audit point quarterly, Handling CSD team
- Controlling the P&L for every financial year
- Visiting the store for SOP auditing
- Analysing the south store performance, Maintaining standard report for internal audit
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Monitored staff performance to ensure adherence to customer service standards.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created reports on customer feedback, complaints, and suggestions for management review.
Asst-Head Cashier
Future Lifestyle Fashion Limited (CENTRAL)
- Handling and managing the team
- Take caring the front end and CSD
- Solving the customer service
- Guiding the cashier in all aspect
- Day end activity and Cashier observation
- Processed returned merchandise by strictly following store return and exchange procedures.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer questions and provided store information.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
Sr.cashier
ADITYA BIRLA GROUP (Pantaloons)
- Solving the customer service
- Training the new cashier
- Marinating cash counter Hygiene and Cashier Observation
- Organized cash drawers and collected payments for goods or services purchased.
- Helped with purchases and signed customers up for rewards program.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Processed refunds for worn, damaged and broken merchandise.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Welcomed customers, offering assistance to help find store items.
Education
MBA - Finance
NMIMS
MUMBAI06-2025
Bachelor of Commerce -
Yadava College
05-2016
Skills
- Data Analytics
- Vendor Relations
- Account Servicing
- Team Training
- Reporting
- Tax Preparation
- Multi-Task Management
Accomplishments
- Best supporting team in 2019 & 2020
- Handling TN store as cluster head cashier ( Brand factory)
- Top scored in internal audit over all south soon
- Top performance among all store (Brand Factory)
- Handled more than 10 stores
- Promoted Team member to next level
Custom
Creation of a dynamic environment orientated to trust, creative thinking and cohesive team effort. Encourage constant improvement and focus teams on tasks at hand
Custom
Bangalore
Personal Information
- Father's Name: Suresh Kumar P
- Date of Birth: 11/23/92
- Nationality: Indian
- Marital Status: Single
Custom
- English
- Tamil
- Kannada
- Hindi
Custom
I hereby declare that the above particulars are true to the best of my knowledge and belief.
Timeline
Account Manager
Subhagastya Retail PVT LTD
12.2022 - Current
Inventory Manager
ADITYA BIRLA (The Collective)
Senior Chief Cashier
LANDMARK (Lifestyle & Homecenter)
Head Cashier
Future Lifestyle Fashion Limited (Brand Factory)
Asst-Head Cashier
Future Lifestyle Fashion Limited (CENTRAL)
Sr.cashier
ADITYA BIRLA GROUP (Pantaloons)
MBA - Finance
NMIMS
Bachelor of Commerce -
Yadava College