S Vanitha Lourdes

To apply my skills in all the best possible ways in order to add value to the organization as well as to career. Enthusiastic and eager to meet new challenges.

Diligent professional with many years of experience maintaining seamless business operations, administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements.

• Savera Hotel, Rs 12 Lakhs/Annum -CTC
• Ramada Plaza, Rs 13.25 Lakhs/Annum -CTC

• Mr. Kumar B, General Manager, Savera Hotel, 9551687575
• Mr B V S Reddy, Ex- Vice President, Savera Hotel, 9087506655
• Ms Uma, Human Resources Manager, Apollo Hospitals, 9560285285
• Ms Vijaya Meenakshi, General Manager, Apollo One, 9841161154

I hereby declare that the information furnished above is true to the best of my knowledge.

Managed entire Room operations with heavy foot traffic in Hotel Industry till 2021., Coached and trained department Managers, supervisors and other staff and provided expert level assistance., Developed and executed continuous improvement plans., Recognize customer pain points and have made strategies on how best to leverage our product assets to solve their problems., Managed daily activities and operations, guest services and cash office areas., Assist in developing and implementing effective selling/upselling/cross selling strategies to drive results in key focus areas., Maintaining up-to-date records of customer contact and recording development activity., Maintaining a good decorum right from the gate to the terrace and will ensure the high standards of grooming are always kept up by all concerned., Preventive maintenance was well planned for rooms and spring cleaning was well scheduled too as a part of upkeeping and flawless atmosphere., Great communicator with a highly professional attitude and excellent time management skills., Having rapport with many city police officials, immigration office, corporation offices and the departments to approve licenses required for running operations., Ensured all statutory licenses are intact., Conducted a lot of training programs for Managerial categories of staff (MDP sessions-Management development program)., Ensured quality with right SOPs and exhibited high standards in everything we delivered as a team., Helped a project stage new unit to start its functionalities in the given time frame., Took part in all Management meetings to include their new ideas and worked on it., Took part in staff recruitment & trained staff according to Management’s expectations., Groomed staff to give a feel of high standards and taught them to primarily be empathetic., Followed up on approvals for major equipment and placed the order for major equipment like MRI, Mammogram etc., Wrote the Process flow for each floor and presented to Management including staff allocation and requirement and got it approved., Managed all staff queries and gave them the positive atmosphere to deliver their best., Took part in Management’s new initiative called ProHealth Zen Package, a first of its kind in the Group.

• Husband's Name: P A Jude Jerome
• Date of Birth: 09/10/79
• Nationality: Indian
• Marital Status: Married
• Religion: Christian - Roman Catholic