Saad Hussain

• Currently leading the transition from Solution Manager system to CALM for the Operations part, specifically Health Monitoring and Real User Monitoring for all the critical SAP ABAP systems of the customer.
• Set up Transport workflow by the availing Features in CALM as an alternative to ChaRM
• Enabled Health Monitoring for the SAP Java systems by setting up connectivity to CALM using OpenTelemetry protocol as a proof of concept.
• Complete administration and maintenance of the SAP SolMan landscape, hosted in Azure Cloud, including Patching, Kernel Upgrades, HANA DB update, Security Notes Implementation, SecurityBridge Compliance, add-on installations.
• ChaRM and Soldoc Roles management - Complete responsibility of the creation, modification of the ChaRM/ Soldoc Single and Composite Roles in alignment with the project teams.

▪ Served as Basis AMS team lead for the Global SAP S/4 HANA landscape.

▪ Responsible for planning and executing system maintenance activities ( including SPS patching, add-on installations/updates, EWA action items).

▪ Solution Manager 7.2 administration and ChaRM testing and approvals.

▪ Administration of HANA 2.0 and ASE 16.0 Databases; performed HANA database Support Pack Stack (SPS) update from HANA 2.0 SPS 06 Rev. 63 to HANA 2.0 SPS 07 Rev. 73, including the HANA client, AF, LCApps and EML components for the S/4HANA and PO landscapes, before the EoS for the SPS06.

▪ OpenText archive server administration

▪ Basis Administration Team Lead, responsible for the end-to-end System Administration of the SAP environment including integration with application layer and network/security/infrastructure for the SAP Business suite applications.

▪ Performed Managed system configuration of all the systems post migration from On-Premise to Azure cloud in Solution Manager 7.2 SPS11 system in Azure.

▪ Upgrade of the Global Trade Services add-on in ECC landscape from SAP GTS release 9.0 to release 11.0

▪ Planning of SPS update of ABAP and Java systems, including Maintenance Planner transactions and performing SPS update using SUM 1.0 and SUM 2.0 tool.

▪ Upgrade of Virtual Forge Code Profiler for ABAP application, and its corresponding packages in the ECC development environment from version 5.10 to 5.30

▪ Performed Data Refresh of the SoH APO Quality system from the Production system and resolved the post refresh errors.

▪ Administration of Sybase 16.0 database, including resolving Automatic Table Maintenance errors.

▪ Re-materialization of ASE database for enabling Replication between Primary and DR DB instances

▪ Renewal of the NF-e (Brazilian Govt. tax entity) certificates in the ECC as well as PO landscapes.

▪ Analysis of the CQC TPO and EWA reports of all the ABAP and Java systems.

▪ Implementation of the SAP Recommended Monthly Security Notes.

▪ Performed Archiving of Database at File System level using SARA transaction, which includes identification of Archiving objects from DVM reports, creation of variants and triggering of ‘Pre-processing’, ‘Write’ and ‘Delete’ jobs.

▪ Setup of SAP Multi-Bank Connectivity between SAP ECC system and BTP tenant.

Installation of AECOR, BlackLine connector, GRC plugin components, etc. in the ECC landscape via SAINT.

▪ Upgrade of HANA DB from 1.0 SPS 12 to 2.0 SPS 05, including upgrade of HANA client, AFL and LCApps components for the SoH APO and BW landscapes.

▪ Enablement of HANA DB Replication from primary DB to DR site DB in Azure.

▪ Backup and restore of the Tenant DBs for System Refresh purposes.

▪ Instrumental in creation of RFP Response and gathering of requirements from the client for the Migration of SAP applications from on-premise data center to Cloud.

▪ Performed as-is migration of SAP ECC, BW, SRM, HR systems, by System Copy method of SWPM tool, from On-Premise data center to Microsoft Azure Cloud.

▪ Migration of Content Server to Azure Cloud by Backup-Restore method in MaxDB studio.

▪ Installation and upgrade of PO NetWeaver 7.5 SP 11 system.

▪ Installed NW 7.52 remote ABAP Test Cockpit system for S/4 HANA assessment.

▪ HADR SYNC configuration for DB2 (10.5 FP 7) database synchronization between Azure Primary and DR regions for the Production Systems.

▪ System Refreshes, DB backup management and other routine BASIS tasks as part of AMS support post go-live.

▪ Restoration of Printers and Interface connectivity, and enablement of required Ports in Azure post migration.

▪ Configuration of automatic download of Digitally Signed Notes for the Systems on NetWeaver versions 7.02 to 7.31.

▪ SAP Router Installation and Certificate Renewal.

▪ Complete setup of System Monitoring in SolMan 7.2 SPS 8 System right from installation to System Monitoring configuration.

▪ Installation of Diagnostics Agents with ‘Agent on the fly’ option for the High Availability Systems.

▪ Configuration of EWA reports and License Management.

▪ Backup management of HANA database and performance monitoring for Suite on HANA system, via HANA Studio.

▪ Involved in the 24x7 Production Support in maintaining SAP systems and Servers to run smoothly.

▪ Ad-hoc troubleshooting of all Technical issues across the system landscape (Sandbox/Integration/Consolidation/Pre-Production/Production) on multiple environments.

▪ Performed SAP Kernel patch Upgrades.

▪ Performed Support pack upgrade on ABAP stack using SPAM/SAINT.

▪ Creation of clients and defining client setting, performing Client copies like local client copy, remote client copy and client export

▪ Upgrade of SAP Support Package with SUM tool.

▪ Application Restarts at OS level, working with Dpmon and Jcmon/jsmon

▪ Monitoring the CPU Utilization, Disk space utilization and memory utilization.

▪ Handling system issues, troubleshooting and basis routine tasks, monitoring progress of background jobs and taking necessary actions.

▪ Workload analysis through transaction ST03N.

▪ Monitoring & Scheduling the Standard Housekeeping Background jobs.

▪ Complete application of OSS Notes taking into consideration the pre-requisites and the manual activities.

▪ Experience in working with systems on HA (Oracle RAC with SAPCTL)

▪ Addressed all transport-related issues throughout the system landscape.

▪ Anchored SAP GUI 7.20 roll out to the end- user machines. Collaborated with different teams during testing phase and the packaging phase.

▪ RFC Maintenance and Load balancing configuration.

▪ Performed batch job optimization in the system in line with month end, quarter end and year end close.

▪ Performed all OSS related activities (registering developer keys, object keys, opening client, managing system data, maintaining router information).

▪ Installed SolMan Diagnostic Agents in all the systems.

▪ Monitoring and resolving SolMan alerts.

▪ Monitored all production systems (ECC, SCM, BW) and resolved issues proactively

▪ Generation of periodic reports for performance assessment and documentation of healthy practices.

▪ Worked on incident management via CA Unicenter Service Desk. Experienced in working on priority tickets and following SLAs.

Print Server Migration:

● Managed print server migration to IBM datacenter, migrating 5000 print queues for SAP printing.

● Participated in testing of different kinds of printing like Label, barcode, check printing etc.

● Load and performance testing of the SAP printing

● Tuning the SAP printing by load balancing.

● Fixing issues post migration

▪ Packaging of applications, which encompasses creation of the .msi installer package from the .exe and creation of the .mst transform for the vendor .msi of the client’s application, to obtain a customized application package.

▪ Consistency Checks on the packages using Client-owned tools.

▪ Advertising and Testing of applications in test environments and remediating the erroneous ones.

Experience on publishing application packages to Citrix platform alongside remediating them