Saadiya Imran Sayed
Senior Reinsurance Manager
Mumbai,MH
Summary
Senior Manager – Client Servicing, Managing Life, Health, Property and Casualty reinsurance portfolios across treaty and facultative placements. Delivers renewals, claims recoveries, bordereaux reporting, premium reconciliation, and portfolio reviews that support profitable risk transfer decisions. Partners with insurers, reinsurers, brokers, actuaries, underwriting, finance, and legal teams to execute compliant client servicing, business development, and contract administration.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Senior Manager
Lockton
Mumbai, Maharashtra
04.2026 - 08.2026
- Managed reinsurance portfolios across proportional and non-proportional treaties. Coordinated excess of loss and catastrophe treaty placements, renewals, exposure monitoring, and claims recoveries.
- Managed end-to-end claims coordination, including large loss notifications, recoveries, and settlement discussions. Monitored profitability through premiums, claims, loss ratios, mortality, Catastrophee exposure analysis.
- Led renewal negotiations and contract discussions to support favorable commercial outcomes and stronger broker relationships. Delivered bordereaux reporting, account reconciliation, product development support, and process improvements for service standards.
- Handled product lines including GTL Credit Life, Group Health, Critical Illness, and Personal
Accident. Collaborated with actuarial, claims, underwriting, finance, and legal teams to
deliver tailored reinsurance solutions. - Ensured timely premium settlements, bordereaux reporting, account reconciliation, and contractual compliance. Maintained strong relationships with domestic and international reinsurers, brokers, and insurance companies.
- Driven new business opportunities and support growth initiatives through strong client and
broker engagement.
Senior Manager
AON
Mumbai, Maharashtra
12.2024 - 09.2025
- Managed client portfolios across property and life treaty reinsurance placements and facultative support. Coordinated treaty placement, renewals, and contract administration for proportional and non-proportional programs.
- Monitored portfolio performance through premium, loss ratio, claims trend, and exposure analysis. Managed large loss notifications, claims recoveries, and settlement coordination with reinsurers.
- Supported XL and CAT structuring, large loss notifications, claims recovery coordination, and settlement follow-up with reinsurers. Managed premium bookings, bordereaux submissions, account reconciliations, and treaty reporting. Supported renewal negotiations by preparing portfolio analyses, exposure data, and market benchmarks.
- Maintained relationships with insurers, reinsurers, brokers, and internal stakeholders across underwriting, claims, actuarial, and finance teams.
- Advanced compliance, governance, and business development efforts by supporting renewal negotiations, portfolio analyses, and client growth opportunities.
Technical Manager
Marsh McLennan Global Services
Mumbai, Maharashtra
04.2021 - 12.2024
- Reviewed training manuals and processing protocols to keep procedures monthly aligned with compliance standards.
- Coordinated offshore workflow planning with onshore teams to resolve escalations on schedule.
- Allocated work across teams and managed first-level escalations to support timely issue resolution.
- Mentored team members and reinforced departmental goals through consistent guidance and support.
- Conducted process audits and updated controls to strengthen compliance and service delivery.
- Maintained reinsurance contract documentation and premium flow tracking across routine treaty operations.
- Engaged clients and stakeholders to manage expectations and deliver responsive account support.
Professional 1
DXC Technology Xchanging (CSC)
Bengaluru, Karnataka
06.2010 - 04.2021
- Calculated premiums, claims, reserves, and policy counts using Access databases for treaty reinsurance operations.
- Maintained 100% quality output while meeting SLA requirements across recurring technical operations.
- Prepared account tracking, DSR, and monthly reports with accurate operational data.
- Collaborated with UK stakeholders on process documentation updates and client servicing requirements.
- Resolved production queries promptly to support day-to-day team operations and workflow continuity.
- Led team meetings to review process updates and reinforce documentation standards.
- Strengthened compliance by applying service level agreements across reporting and database-driven calculations.
Senior Associate
Willis Tower Watson (Trinity Processing)
Mumbai, Maharashtra
12.2005 - 09.2009
- Handled cash loss payments while maintaining accurate support for settlement processing and client records.
- Processed profit commission records across treaty reinsurance workflows and supporting documentation.
- Processed accounts, sliding scale commission, cash loss payments, slips, and debit/credit notes for treaty reinsurance accounts.
- Managed end-to-end invoice and document processing, keeping case files complete and ready for review.
- Maintained compliance and quality standards during audits, supporting accurate and timely review outcomes.
- Reconciled slips and debit/credit notes to support accurate treaty transaction records and filing.
- Supported renewal negotiations and bordereaux reporting through organized document control and client servicing.
Customer Service Assistant
Lakewood Mall (Hiranandani Group)
Mumbai, Maharashtra
01.2003 - 01.2005
- Complete administrative tasks weekly to support smooth front-office operations and timely follow-up.
- Handle customer interactions daily at the service desk while maintaining clear, courteous support.
- Managed customer desk operations, handling inquiries and directing visitors with professional, service-oriented communication.
- Performed administrative support to improve operational efficiency across daily store activities and coordination tasks.
- Supported account management follow-up and routine documentation to maintain organized, accurate service records.
Education
Bachelor of Commerce - undefined
Mumbai University
Mumbai02-2003
Skills
Client servicing & stakeholder coordination
Quality assurance & compliance
Account management
Treaty reinsurance operations
Process improvement
Product development support
Treaty placement coordination
Renewal negotiations
Contract administration
Claims recovery coordination
Bordereaux reporting
Work Awards
"Rewards and Recognition Award" for Excellent Client Servicing
Certification
Composite Reinsurance Broker Certification
Timeline
Senior Manager
Lockton
04.2026 - 08.2026
Senior Manager
AON
12.2024 - 09.2025
Technical Manager
Marsh McLennan Global Services
04.2021 - 12.2024
Professional 1
DXC Technology Xchanging (CSC)
06.2010 - 04.2021
Senior Associate
Willis Tower Watson (Trinity Processing)
12.2005 - 09.2009
Customer Service Assistant
Lakewood Mall (Hiranandani Group)
01.2003 - 01.2005
Bachelor of Commerce - undefined
Mumbai University