Screenplay writing
Shyam Sunder A
Assistant Manager
Keelkattalai, Chennai,Tamil nadu
Summary
Enthusiastic Assistant Manager with 4+ years experience.
Adept at understanding customer requirement, project planning , project management and service delivery by developing and implementing strategies to enhance business solutions and service delivery.
Highly skilled in orchestrating & optimizing processes to increase the overall efficiency of the organization.
Proficient in coordinating with the crossfunctional teams to deliver the projects within a stipulated time while ensuring optimum customer satisfaction.
Overview
4
4
years of professional experience
15
15
Inspiring key/ technical skill set
3
3
Known Languages
4
4
Certifications
Work History
Assistant Manager- Technology
L&T- Smart World and Communication
Chennai, Tamil nadu
2022.07 - Current
- Cloud Operations and Management
Managing SMOC(Smart Meter Operation Center) and coordinating with Various Stake holders for Continual Cloud infra activities including User Management, AD, Change Request, OS Patching, Version upgrades of Applications to ensuring business continuity.
Ensured successful completion of bestowed responsibilities of completion of audit pointers raised for cloud infra in EESL AMI project including WAF closure, STQC audit closure, PIM testing and others.
Manage and regulate best cloud operational practices to ensure SLA timelines, Operational efficiency, Infrastructure planning and Infrastructure monitoring.
Plan and Adopt Cost effective measures to optimize Infra resources to its potential and ensure business continuity.
Coordinated and responsible for ensuring QA Testing on software patches/ change/release in testing and staging environment before any production deployment.
- Customer Liasioning and solution presentation
Demonstrating SMOC capabilities to various customers at TIC on the solutions offered with business complexities and incorporating their feedback for further enhancement of solutioning capabilities.
Coordinating with the Technology and Operations stakeholders to ensure the offered solution is in line with the customer requirements.
Senior Engineer- Technology & Operations
L&T- Smart World and Communication
Chennai/Kanpur, Tamilnadu/ Uttarpradesh
07.2019 - 07.2022
- Cloud Operations Management
Managing cloud infrastructure of EESL AMI Project by coordinating with Various Stake holders for Continual Cloud infra activities including User Management, AD, Change Request, OS Patching, Version upgrades of Applications to ensuring business continuity.
Manage and regulate best cloud operational practices to ensure SLA timelines, Operational efficiency, Infrastructure planning and Infrastructure monitoring.
- Project coordination and management
Ensured continuous support and coordination for completion of operations delegacy of handling meter MI data creation, MI data verification. meter commissioning, meter advising, generation of bill reads, error optimizing and billing of Smart meters in EESL AMI Smart meter project since April 2019 for UPPCL and KESCo.
Rendered assistance for project planning and management through customer liasoning, problem management, sharing timely update to customers, operation team and various stakeholders of project functioning to zero off the gap in dependencies in EESL AMI Project mainly Kanpur and Lucknow.
Graduate Engineer Trainee
L&T- Smart World and Communication
Chennai, Tamil Nadu
07.2018 - 07.2019
- Tenders, Bidding and Proposals
Rendered assistance to contracts team by collecting and analyzing vendor offers. Prepare costing sheet based on final offer and create power point presentation for risk review.
Handled successful risk review meeting, pre-bid meeting with clients. Handled responsibilities including successful handover of physical tender copies with financial instrument documents to client for tenders namely Aligarh smart city and Dehradun smart city.
Organized and conducted successful vendor meeting at L&T campus for various tenders.
- Project planning, coordination and management
Ensured continuous support to project director and manager in project related planning activities like sub vendor code registration, vendor evaluation, planning schedule preparation and day to day monitoring of CI-MI activities in NDMC DISCOM.
Delivering power point presentations and arranging meetings for project manager on various client meeting with client coordination.
Drafted, deployed and adopted warehouse management process for EESL AMI project, NDMC for old meter verification process, new meter issue, new SIM release and maintaining timely updates in inflow-outflow of NDMC Warehouse.
Education
MBA - Marketing
Liverpool Business School
Chennai/ London (Upgrad) 02.2022 - Current
Bachelor of Engineering - Electronics And Communication Engineering
AnnaUniversity,Dhanalakshmi College of Engineering
Chennai 06.2014 - 06.2018
XII - State Board
SDAV Hr Sec School
Chennai, India 05.2012 - 05.2014
X - CBSE
DAV School
Chennai, India 05.2010 - 05.2012
Skills
Demonstration and Communication
Cloud operations
Cloud testing activties
Project planning
Project management
Risk identification and mitigation
MS Office/ MIS
Customer liasion
Strategy Development & Implementation
Process Optimization
Team engagement
Leadership skills
Digital Marketing
C
C
Interests
Cooking
Politics
Travel
Timeline
Assistant Manager- Technology
L&T- Smart World and Communication
2022.07 - Current
MBA - Marketing
Liverpool Business School
02.2022 - Current
Senior Engineer- Technology & Operations
L&T- Smart World and Communication
07.2019 - 07.2022
Graduate Engineer Trainee
L&T- Smart World and Communication
07.2018 - 07.2019
Bachelor of Engineering - Electronics And Communication Engineering
AnnaUniversity,Dhanalakshmi College of Engineering
06.2014 - 06.2018
XII - State Board
SDAV Hr Sec School
05.2012 - 05.2014
X - CBSE
DAV School
05.2010 - 05.2012