SABA FATHIMA H
Virtual relationship manager
Chennai,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of post-secondary education
5
5
Languages
Work History
Innovsource Pvt Ltd.
- Project Name: BLUE DART
- Handling Inbound Calls
- Handing customer query and complaint via E-mail
Customer Service Executive
Teleperformance PVT LTD
- Project Name: DBS
- Handling Inbound Calls
- Handling Outbound Calls in Critical Cases ( Fraud Cases )
- Responsible for handling customers complaints and concerns
- Responsible for handling customer queries via mail
Virtual Relationship Manager
Equitas Small Finance Bank
- Handling Virtual KYC (VKYC) procedures for customers
- Providing customer support and assistance remotely
- Contributing to business development initiatives
Education
Data Analyst Program - Data Analyst
Indian Institute of Technology (IIT) Roorkee
12.2024
MBA - Finance
Pondicherry University
01.2021 - 04.2023
B.COM - COMMERCE
JUSTICE BASHEER AHMED SAYEED COLLEGE FOR WOMEN CHENAI
01.2018 - 04.2021
HSC - Accounts
M.W.A MATRICULATION HIGHER SECONDARY SCHOOL, CHENNAI
01.2017 - 04.2018
S.S.L.C - undefined
M.W.A MATRICULATION HIGHER SECONDARY SCHOOL, CHENNAI
01.2015 - 04.2016
Skills
Personal Information
- Father's Name: Mohammed Hussain Y
- Mother's Name: Parveen H
- Date of Birth: 03/09/2001
- Nationality: Indian
Extracurricular Activities
Throw ball champion Won Islamic qiraath (3 times) Completed a 3 month Islamic course.
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge. I pledge to perform my duties to the better of my caliber.
Timeline
MBA - Finance
Pondicherry University
01.2021 - 04.2023
B.COM - COMMERCE
JUSTICE BASHEER AHMED SAYEED COLLEGE FOR WOMEN CHENAI
01.2018 - 04.2021
HSC - Accounts
M.W.A MATRICULATION HIGHER SECONDARY SCHOOL, CHENNAI
01.2017 - 04.2018
S.S.L.C - undefined
M.W.A MATRICULATION HIGHER SECONDARY SCHOOL, CHENNAI
01.2015 - 04.2016
Innovsource Pvt Ltd.
Customer Service Executive
Teleperformance PVT LTD
Virtual Relationship Manager
Equitas Small Finance Bank
Data Analyst Program - Data Analyst
Indian Institute of Technology (IIT) Roorkee
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