SABAREESH KUMAR
Bangaluru
Summary
IT Professional with over 3.6 years of expertise in System Administration, Azure Cloud Infrastructure, and IT Support. Proficient in orchestrating enterprise IT systems, Azure VM provisioning, Active Directory management, backup strategies, and user access control. Demonstrated capability in resolving complex incidents and delivering IT services in accordance with SLAs and industry best practices. Skilled in thriving within fast-paced, MSP and client-facing environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Administrator
Terralogic Software solutions
Bangalore
07.2022 - Current
- Delivered technical support for over 1,900 systems in a fast-paced Managed Service Provider (MSP) environment, ensuring system stability and user productivity.
- Managed Azure Active Directory, overseeing user onboarding/offboarding, RBAC configuration, and group-based access control.
- Enforced Multi-Factor Authentication (MFA) and Conditional Access Policies to enhance organizational identity security.
- Deployed and configured Azure Virtual Machines (VMs), leveraging snapshot management and backup strategies to optimize resource usage.
- Administered Azure Blob, File, and Disk Storage, maintaining cost-effective and high-performance data storage environments.
- Resolved complex Windows OS issues, including system crashes, BSODs, and application conflicts across enterprise systems.
- Administered Linux systems and executed cross-platform troubleshooting in hybrid environments.
- Led configuration and patch management using SCCM and WSUS, ensuring compliance across 1,900+ endpoints and minimizing vulnerabilities.
- Supported and configured virtual environments using VMware and Hyper-V, optimizing performance and resource allocation.
- Regularly validated patch compliance, generated audit reports, and collaborated with stakeholders to coordinate scheduled maintenance windows.
- Led incident response and resolution using ConnectWise, ensuring SLA adherence and effective communication.
- Authored and maintained detailed SOPs, Root Cause Analyses (RCAs), and Knowledge Base Articles (KBAs) for knowledge continuity and ITSM best practices.
Junior System Administrator
Noble serve
Coimbatore
10.2021 - 05.2022
- Provided system support for over 500 workstations and network devices.
- Monitored user traffic and internet connectivity using Sonicwall firewall.
- Installed operating systems and resolved technical issues promptly.
- Managed WSUS updates while monitoring client workstations and servers.
- Met with users, vendors and technicians to determine computing requirements.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Troubleshot Outlook email client and collaboration tools, including Teams and Skype.
Education
Bachelor of Engineering -
Karpagam College
CoimbatoreSkills
- Cloud Skills: Microsoft Azure (VM, Storage, AD, MFA, RBAC) Azure Backup, Blob/File/Disk Storage, Azure Monitor
- Operating system: Windows Server (2016/2019), Windows 10; basic exposure to Linux (Ubuntu/CentOS)
- Infrastructure and Tools: Active Directory, DNS, DHCP, WSUS SonicWall Firewall ConnectWise Ticketing Microsoft 365 (Outlook, Teams, Skype) Printer & Scanner Troubleshooting Remote Support & RDP Tools
- Backup and recovery: HYCU, Firewall;StorageCraft Snapshot & Replication Restoration Testing
- Scripting and Automation: PowerShell, Bash
Certification
- Microsoft Azure Administrator Associate (AZ-104) -2024
- Azure Fundamentals (AZ-900) – 2023
- Fortinet NSE-3 | HYCU | StorageCraft | Goliath Performance Monitor - 2023
- Cisco Certified Network Associate (CCNA)– 2022
Timeline
System Administrator
Terralogic Software solutions
07.2022 - Current
Junior System Administrator
Noble serve
10.2021 - 05.2022
Bachelor of Engineering -
Karpagam College
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