

Dynamic and results-driven technology leader with 18+ years of experience in building and managing large-scale global teams. Proven expertise in Automation, Cyber Security, and Cloud transformation, driving efficiency and resilience across Fintech, IT Services, Banking, Retail, and Manufacturing industries.
🔹 Versatile career spanning Service Engineering, Cloud Architecture, Delivery & Operations Management, and Engineering Leadership
🔹 Skilled in hiring, mentoring, and scaling global teams from scratch, navigating complex workforce models (FTEs, AWFs, BOT, Managed Services, and Outsourcing).
🔹 Experienced in leading cross-functional teams across multiple geographies, managing L1-L4 Engineers, SMEs, Software Engineers and Architects across diverse operating models and technologies.
🔹Passionate about leveraging automation, AI-driven security solutions, and strategic process improvements to drive operational excellence.
🔹Always focused on innovation, collaboration, and building high-performing teams that push the boundaries of technology.
Core Competencies & Expertise
💡 Cloud & Infrastructure
✔ Cloud Computing: Azure, GCP (IaaS, PaaS, SaaS)
✔ Expertise in Cyber Security, HCI, Virtualization, Containerization, Hosting Services, Datacenters
✔ Platforms: Windows, Unix, Citrix, Database, Storage, Backup & Monitoring
🔹 Enterprise Architecture & Digital Transformation
✔ Solutions Architecture, Technical Consulting, Cloud Strategy & Migrations
✔ Mergers & Acquisitions, IT Transitions, DevOps & Automation
✔ Project & Delivery Management (Agile, IT Core, 24x7 Operations, Complex Migrations)
👥 Leadership & People Management
✔ Building & Scaling Global Teams (FTEs, AWFs, BOT, Managed Services, Outsourcing)
✔ Recruiting, Mentoring, Competency Development & Leadership
✔ Certified in ITIL V4, Prince2, and multiple Microsoft, Network, Citrix, and VMware technologies
🔐 Security, Compliance & Monitoring
✔ Audit, Information Security & Systems Management
✔ Config & Performance Management: Puppet, Ansible, Tenable, Grafana, ControlUP, Azure Monitor
✔ Incident, Change, Problem & Release Management
📊 Technology & Tools
✔ JIRA, Clarizen, Atlassian, Confluence for project management
✔ Python, Splunk, Looker, Tenable Nessus
Leading a 20+ member global team across Development, Engineering, and Operations, driving innovation, automation, and security enhancements across PayPal. My team plays a pivotal role in building, maintaining and optimizing security-driven solutions at scale, covering Marketplace, Corp, Dev, and Business Units.
Team Structure & Focus Areas
🔹 Development Team – Designs and develops security tools, automation frameworks, and enterprise products to streamline security operations and compliance.
🔹 Engineering Team – Bridges Development, Operations, and Stakeholders, ensuring seamless integration, scalability and efficiency of security automation.
🔹 Operations Team – Manages incident response, monitoring, and operational support, ensuring high availability, security and performance.
Key Achievements & Impact
✅ Spearhead Autonomous Patching Tool for cloud, on-prem, and hybrid environments, enhancing compliance and security at scale.
✅ Developed a proprietary security scanner for automated environmental health checks, assess Security posture, vulnerability detection and compliance enforcement across diverse infra.
✅ Led the rollout of Helium 2.0 & 3.0, automating infrastructure patching, reboot scheduling and security enforcement across PayPal.
✅ Built real-time vulnerability Dashboard, improving remediation timelines with automated alerts and proactive monitoring
✅ Optimized team structure and workflows, enhancing collaboration and reducing manual efforts across Dev, Engineering, and Operations.
✅ Drove the integration of security process, automation and compliance frameworks across entities.
Passionate about automation, security-first engineering, and process optimization, I focus on scaling teams, improving operational efficiency, and implementing next-gen security solutions that align with business and compliance goals. My expertise spans cloud security, Dev, SecOps, vulnerability management, infrastructure automation, and security-driven IT transformations.
As a technology leader, I drive transformation initiatives across people, processes, and technology to enhance organizational efficiency, scalability, and infrastructure resilience. I lead global teams responsible for managing and optimizing PayPal’s virtualization, private cloud, and infrastructure operations across diverse environments.
Key Responsibilities
🔹 Strategic Leadership & Transformation – Lead end-to-end transformation efforts across people, process, and technology, ensuring alignment with business strategy, KPIs, and organizational roadmaps.
🔹 Infrastructure & Cloud Management – Oversee 25K+ servers across five global data centers, 50+ PayPal remote offices, and POPs worldwide, supporting internal, external users, and critical business functions.
🔹 Technology Domains & Expertise – Manage Hyperconverged Infrastructure (HCI), Hypervisors, Virtualization Platforms (VMware, Cisco, Nutanix, OpenStack), Cloud Platforms (Azure & GCP), and Config Management (SCCM, DCM, Puppet, Ansible).
🔹 Operations & Automation – Drive onboarding, efficiency improvements, automation, monitoring, break-fix, and offboarding, ensuring high availability, security, and performance.
🔹 Talent & Skill Development – Sustain and lead new technical skill-building initiatives, enabling teams to support evolving service delivery models, emerging technologies, and business-critical operations.
🔹 Leadership & Stakeholder Engagement – Serve as part of the SRCE leadership team for India & APAC, fostering cross-functional collaboration, innovation, and operational excellence.
With a strategic mindset and hands-on expertise, I focus on scaling infrastructure, optimizing processes, and driving security-first innovations to future-proof PayPal’s global operations.
Clients:
PayPal, eBay Inc & CSC Internal Projects
Honors & Awards:
Key Highlights:
Coach, Mentor
IT Service Management
Cloud Technologies
Service Delivery Management
Infrastructure Management
Global Team Management
Business and IT Planning
Cross Function Management
DR and BCP
Threat intelligence
Compliance management
Identity management
Incident response
Data protection
Endpoint security
Access control
Network security
Disaster recovery
Business continuity planning
Security operations
Security architecture
Zero trust implementation
Cloud security
Patch management
PCSE