Dynamic and results-driven technology leader with 18+ years of experience in building and managing large-scale global teams. Proven expertise in Automation, Cyber Security, and Cloud transformation, driving efficiency and resilience across Fintech, IT Services, Banking, Retail, and Manufacturing industries.
🔹 Versatile career spanning Service Engineering, Cloud Architecture, Delivery & Operations Management, and Engineering Leadership
🔹 Skilled in hiring, mentoring, and scaling global teams from scratch, navigating complex workforce models (FTEs, AWFs, BOT, Managed Services, and Outsourcing).
🔹 Experienced in leading cross-functional teams across multiple geographies, managing L1-L4 Engineers, SMEs, Software Engineers and Architects across diverse operating models and technologies.
🔹Passionate about leveraging automation, AI-driven security solutions, and strategic process improvements to drive operational excellence.
🔹Always focused on innovation, collaboration, and building high-performing teams that push the boundaries of technology.
Core Competencies & Expertise
💡 Cloud & Infrastructure
✔ Cloud Computing: Azure, GCP (IaaS, PaaS, SaaS)
✔ Expertise in Cyber Security, HCI, Virtualization, Containerization, Hosting Services, Datacenters
✔ Platforms: Windows, Unix, Citrix, Database, Storage, Backup & Monitoring
🔹 Enterprise Architecture & Digital Transformation
✔ Solutions Architecture, Technical Consulting, Cloud Strategy & Migrations
✔ Mergers & Acquisitions, IT Transitions, DevOps & Automation
✔ Project & Delivery Management (Agile, IT Core, 24x7 Operations, Complex Migrations)
👥 Leadership & People Management
✔ Building & Scaling Global Teams (FTEs, AWFs, BOT, Managed Services, Outsourcing)
✔ Recruiting, Mentoring, Competency Development & Leadership
✔ Certified in ITIL V4, Prince2, and multiple Microsoft, Network, Citrix, and VMware technologies
🔐 Security, Compliance & Monitoring
✔ Audit, Information Security & Systems Management
✔ Config & Performance Management: Puppet, Ansible, Tenable, Grafana, ControlUP, Azure Monitor
✔ Incident, Change, Problem & Release Management
📊 Technology & Tools
✔ JIRA, Clarizen, Atlassian, Confluence for project management
✔ Python, Splunk, Looker, Tenable Nessus
Leading a 20+ member global team across Development, Engineering, and Operations, driving innovation, automation, and security enhancements across PayPal. My team plays a pivotal role in building, maintaining and optimizing security-driven solutions at scale, covering Marketplace, Corp, Dev, and Business Units.
Team Structure & Focus Areas
🔹 Development Team – Designs and develops security tools, automation frameworks, and enterprise products to streamline security operations and compliance.
🔹 Engineering Team – Bridges Development, Operations, and Stakeholders, ensuring seamless integration, scalability and efficiency of security automation.
🔹 Operations Team – Manages incident response, monitoring, and operational support, ensuring high availability, security and performance.
Key Achievements & Impact
✅ Spearhead Autonomous Patching Tool for cloud, on-prem, and hybrid environments, enhancing compliance and security at scale.
✅ Developed a proprietary security scanner for automated environmental health checks, assess Security posture, vulnerability detection and compliance enforcement across diverse infra.
✅ Led the rollout of Helium 2.0 & 3.0, automating infrastructure patching, reboot scheduling and security enforcement across PayPal.
✅ Built real-time vulnerability Dashboard, improving remediation timelines with automated alerts and proactive monitoring
✅ Optimized team structure and workflows, enhancing collaboration and reducing manual efforts across Dev, Engineering, and Operations.
✅ Drove the integration of security process, automation and compliance frameworks across entities.
Passionate about automation, security-first engineering, and process optimization, I focus on scaling teams, improving operational efficiency, and implementing next-gen security solutions that align with business and compliance goals. My expertise spans cloud security, Dev, SecOps, vulnerability management, infrastructure automation, and security-driven IT transformations.
As a technology leader, I drive transformation initiatives across people, processes, and technology to enhance organizational efficiency, scalability, and infrastructure resilience. I lead global teams responsible for managing and optimizing PayPal’s virtualization, private cloud, and infrastructure operations across diverse environments.
Key Responsibilities
🔹 Strategic Leadership & Transformation – Lead end-to-end transformation efforts across people, process, and technology, ensuring alignment with business strategy, KPIs, and organizational roadmaps.
🔹 Infrastructure & Cloud Management – Oversee 25K+ servers across five global data centers, 50+ PayPal remote offices, and POPs worldwide, supporting internal, external users, and critical business functions.
🔹 Technology Domains & Expertise – Manage Hyperconverged Infrastructure (HCI), Hypervisors, Virtualization Platforms (VMware, Cisco, Nutanix, OpenStack), Cloud Platforms (Azure & GCP), and Config Management (SCCM, DCM, Puppet, Ansible).
🔹 Operations & Automation – Drive onboarding, efficiency improvements, automation, monitoring, break-fix, and offboarding, ensuring high availability, security, and performance.
🔹 Talent & Skill Development – Sustain and lead new technical skill-building initiatives, enabling teams to support evolving service delivery models, emerging technologies, and business-critical operations.
🔹 Leadership & Stakeholder Engagement – Serve as part of the SRCE leadership team for India & APAC, fostering cross-functional collaboration, innovation, and operational excellence.
With a strategic mindset and hands-on expertise, I focus on scaling infrastructure, optimizing processes, and driving security-first innovations to future-proof PayPal’s global operations.
Clients:
PayPal, eBay Inc & CSC Internal Projects
Honors & Awards:
Key Highlights:
Coach, Mentor
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