To secure a responsible career opportunity to fully utilize my training and skills, while making a contribution to the success of the company like yours.
Overview
4
4
years of professional experience
6053
6053
years of post-secondary education
3
3
Languages
Work History
Relationship Manager
Piramal Capital and Housing Finance
HOSUR
11.2023 - Current
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Maintained knowledge on banking products and distribution to provide optimal service support.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
Developed referral program that incentivized current clients to refer new business, leading to increased client base.
Sales Officer
HDB Financial Services
HOSUR
12.2022 - 06.2023
Boosted sales performance by identifying and targeting high-potential leads.
Collaborated with marketing team to develop promotional materials to boost product visibility.
Identified and qualified new distributors to increase market share in key territories.
Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
Enhanced customer satisfaction with timely follow-ups and personalized service.
Team Leader
Ruban Bridge Private Limited
HOSUR
01.2021 - 10.2022
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
BCA -
MGR COLLEGE
HOSUR
04.2020
H.S.C. -
RV Boys High SCHOOL
HOSUR
03.2017
S.S.L.C. -
RV Boys High SCHOOL
HOSUR
03-2015
Skills
Photoshop
C
C
Visual Basic
SQL
RDBMS
Java
Service support
Customer relationships
Sales reporting
New business development
Financial planning processes
Extra Curricular Activities
Dance Karate
Disclaimer
I do hereby declare that the information furnished above is true to the best of my knowledge.
Deputy Manager: National - Strategy, Analytics and Operations at Piramal Capital and Housing Finance LimitedDeputy Manager: National - Strategy, Analytics and Operations at Piramal Capital and Housing Finance Limited