Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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SABBA PARVEEN

SABBA PARVEEN

Kolkata

Summary

Results-driven Senior Consultant with 9+ years of IT experience across PMO governance, Agile delivery, and infrastructure support. Expert in ServiceNow, Azure DevOps, and Power BI dashboard creation for executive reporting and governance tracking. Proven ability to improve sprint visibility, manage RAID logs, and strengthen stakeholder transparency.

Overview

11
11
years of professional experience
2
2
Certification
1
1

Certified AI Driven Professional

Work History

Senior Consultant – PMO & Agile Delivery

Capgemini Technology Services
02.2020 - Current
  • Supported enterprise PMO governance including reporting, compliance, and delivery monitoring.
  • Created and maintained RAID logs (Risks, Assumptions, Issues, Dependencies).
  • Developed Power BI dashboards for sprint tracking, risk heatmaps, and executive KPIs.
  • Tracked sprint metrics and release timelines using Azure DevOps.
  • Managed incidents and change requests in ServiceNow ensuring SLA adherence.
  • Facilitated Scrum ceremonies including Sprint Planning, Reviews, and Retrospectives.

Education

Bachelor of Science - Information Technology

NIIT
Siliguri, India
07-2014

Skills

  • PMO Governance & Compliance
  • Agile & Scrum Facilitation
  • RAID Log Management
  • Stakeholder & Executive Reporting
  • Power BI Dashboard Development
  • Azure DevOps Sprint Tracking
  • ServiceNow Incident & Change Management
  • ITIL Framework

Accomplishments

  • Created Knowledge Articles to help the team of 30 members to be able to resolve issue and meet their KPI's
  • Coordinated with Team of 15 members to track benefit realization after the automation was developed and deployed in multiple accounts within Capgemini
  • Track license renewal of Bots to ensure smooth functioning and success story for the project

Certification

  • EMC Information & Storage Technologies – Professional Level
  • CSM – Certified Scrum Master
  • SAFe Certified Scrum Master

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Senior Consultant – PMO & Agile Delivery

Capgemini Technology Services
02.2020 - Current

Bachelor of Science - Information Technology

NIIT
SABBA PARVEEN