Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SABITRI PANIGRAHI

Operation Associate
Berhampur

Summary

Innovative and passionate management professional committed for continuous learning process. Proven track record of implementing strategic initiatives to improve productivity and reduce costs. Excellent analytical, problem-solving, and communication skills.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Operation Associate- Central Strategy

Zomato
3 2022 - Current
  • Onboarding restaurants with proper documentation on Zomato page.
  • Handling different projects related to onboarding and helped in increasing inflow of restaurants.
  • Handling merchant marketing comms for restaurant owners in different stages till the time restaurants gets onboarded on Zomato.
  • Assisted in managing daily schedules and workflow.
  • Implemented quality control measures, reducing defects by 10%.
  • Assisted in budget preparation and expense tracking for vendors.
  • Resolved customer queries and problems using salesforce by providing step-by-step solutions.
  • Collaborated with cross-functional teams to address operational challenges.
  • Analyzed operational data to identify inefficiencies and recommend improvements.
  • Conducted data analysis to support decision-making processes.

Operations Assistant

Family Business
05.2019 - 12.2021
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
  • Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
  • Managed calendar appointments for senior staff members, ensuring optimal time allocation for increased productivity.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone and in-person interactions.
  • Assisted in managing financial records, including accounts receivable/payable.

Operation Internship

Kotak Securities
05.2018 - 07.2018
  • Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Assisted in daily operations within the brokerage division, supporting the execution of trades and ensuring compliance with regulatory requirements.
  • Collaborated with the customer service team to address client inquiries and resolve issues related to account management and transactions.
  • Participated in training sessions on financial products, market regulations, and risk management strategies.

Education

MBA - Marketing, Finance

Birla Global University
Bhubaneswar
06.2017 - 04.2019

BBA - Finance

Presidency College, Berhampur University
Odisha
04.2014 - 03.2017

Skills

  • Operations Management

  • Problem Solving skills

  • Strong interpersonal and communication skills

  • Project Management

  • Leadership

  • Data Analysis

  • MS Office Suite (Excel, Word, PowerPoint)

Accomplishments

  • Participated in "Miss India Khadi 2017".
  • Volunteered for Hockey Men World Cup held in BHubaneswar (Odisha) 2018.
  • Runners up in Throwball Intercollege competition at XIMB (Bhubaneswar).
  • Won the title"Best Sports Women of the Year 2018".

Timeline

Operations Assistant

Family Business
05.2019 - 12.2021

Operation Internship

Kotak Securities
05.2018 - 07.2018

MBA - Marketing, Finance

Birla Global University
06.2017 - 04.2019

BBA - Finance

Presidency College, Berhampur University
04.2014 - 03.2017

Operation Associate- Central Strategy

Zomato
3 2022 - Current

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SABITRI PANIGRAHIOperation Associate