Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
13
13
years of professional experience
Work History
Central Operation Manager
Sleek International Pvt Ltd.
Bhopal
03.2022 - Current
Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Cross functional Team Management to ensure timely completion of projects within budget.
Streamlined and optimized Vendor Management processes across the country including Onboarding, Agreements, PO Approval and Payment activities.
Maintained consistency in the customer experience by enforcing adherence to defined process SOPs and Standards across the team.
Monitored budgets and expenditures to maintain cost-effectiveness and quality standards.
Conducted frequent progress meetings with team members to review performance and pinpoint areas for enhancement.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Analyzed customer feedback data to develop action plans for improving services offered.
Project Manager Cum Installation Manager
HOMEVISTA DECOR AND FURNISHINGS PVT LTD. (HomeLane)
Ahmedabad
03.2021 - 03.2022
Delivered end-to-end design and installation solutions for residential clients, ensuring timely project completion and adherence to allocated budgets.
Established strong professional connections with clients, collaborating closely to achieve interior design objectives for their residences.
Successfully coordinated delivery schedules with vendors to minimize disruption to clients' schedules
Effectively managed work load, deadlines, project schedule, and budgets in coordination with Design Team.
Ensured accurate coordination between construction fit-out drawings, installation planning, and delivery schedules.
Ensured that all stakeholders were well-informed about the status of production and installation through regular communication.
Ensured timely completion of project installation by effectively overseeing QC check and successfully managing the handover process within allocated budget.
Project Manager
OYO Hotels & Homes Pvt. Ltd.
Kolkata
01.2019 - 09.2020
Hands on experience in Project Auditing, Budgeting, BOQ preparation, Planning, Vendor finalization, Sub contractor / Vendor Management, Tracking & Implementing project QA & QC plans and Final closure of Interior Fit out and MEP work within preset budgets and deadlines.
Sr. Engineer
KSK Mahanadi Power Ltd.
10.2016 - 01.2019
Assistant Manager
SKS Power Generation CG Ltd.
08.2011 - 10.2016
Graduate Trainee
CETHAR Limited
Education
NPTI (PGDC) -
Jindal Institute of Power Technology
01.2011
B.E. (Mechanical) -
M. P. Christian College of Engineering & Technology