Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sabiya Parkar

Sabiya Parkar

Mumbai

Summary

Results-oriented Customer Care Executive skilled in issue resolution and CRM management. Enhances customer satisfaction through effective communication and precise record-keeping, ensuring timely support and fostering positive client relationships. Delivers exceptional service that drives operational success.

Overview

1
1
year of professional experience

Work History

Customer Care Executive

Accad Rolling Shutter & Construction
03.2024 - 11.2024
  • Managed inbound and outbound calls
  • Resolved customer issues professionally
  • Maintained accurate customer records
  • Assisted customers via phone & WhatsApp

Customer Care Executive

Vista Print
12.2024 - 02.2025
  • Assisted customers with order placement and tracking to ensure timely deliveries
  • Delivered support via WhatsApp and email to address customer inquiries
  • Documented customer interactions in CRM system and followed up to resolve issues
  • Resolved service-related concerns

Education

HSC - St.JOSEPH HIGH SCHOOL

Burhani College
St.JOSEPH HIGH SCHOOL

SSC - Mumbai

St. Joseph High School
Mumbai

Skills

  • Customer service
  • Issue resolution
  • Email Handling
  • Email support
  • Record Keeping
  • MS Office
  • Internet Browsing
  • Communication Skills
  • CRM Management

Timeline

Customer Care Executive

Vista Print
12.2024 - 02.2025

Customer Care Executive

Accad Rolling Shutter & Construction
03.2024 - 11.2024

HSC - St.JOSEPH HIGH SCHOOL

Burhani College

SSC - Mumbai

St. Joseph High School
Sabiya Parkar