Sachee Choubey
Bengaluru
Summary
- Product Manager with 12+ years of experience in technical product roles in diverse, enterprise cloud-based platforms, and customer-service systems from conception to global launch.
- Proven ability to deliver enterprise-grade solutions that reduce costs by up to 40-50%, boost user engagement by 35%, and streamline support workflows.
- Spearheaded product development and enhancement to maximize sales success.
- Talented coordinator, problem-solver and team leader with proven expertise in roadmapping effective plans. Conceptualize, test and improve strategies to attain targets with cost-effective approaches.
- Successfully implemented innovative strategies, improved operational efficiencies, and spearheaded cross-functional teams to boost product quality.
- Strong expertise in market research, competitive research, data analysis, and stakeholder management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Engineering Product Manager
Cisco Systems Ltd.
Bengaluru
01.2022 - Current
- Spearheaded the native Webex Campaign product for Contact Center cloud support, driving it from concept through GA launch in six months.
- Conducted market research and competitive analysis across TCPA, FDCPA, and OFCOM regulations to define feature requirements.
- Achieved an 80% reduction in third-party solution costs and a 35% increase in feature engagement post-launch.
- Partnered with 50+ cross-functional stakeholders (Engineering, Legal, Marketing, TAC, SRE) to automate ticket triage and self-serve interfaces, boosting support efficiency by 40%.
- Integrated generative AI co-pilot prototypes and leveraged Heap Analytics to refine user experiences and optimize KPIs.
- Ensured WCAG 2.1 compliance and VPAT completion.
Product Manager
Eka Software
Bengaluru
07.2019 - 12.2021
- Led cross-functional teams to define product vision and roadmap
- Managed the end-to-end lifecycle of CTRM, supply chain, and accounting applications under a $70 million budget, with three Agile teams.
- Implemented agile methodologies to streamline product delivery processes.
- Collaborated with engineering to prioritize features and manage development timelines.
- Designed and integrated SAP, PwC, and SUN systems for automated financial workflows, reducing month-end close time by 20%.
- Developed region-specific features for EMEA and APAC compliance, driving pilot adoption by 50%.
- Worked with engineers to improve user experience and confirm builds meet user specifications.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
Senior Business Analyst
Wibmo
Bengaluru
12.2016 - 06.2019
- Architected mobile payment SDK integrations and reward-point systems, increasing customer retention by 25%.
- Led development of a secure cashback platform with 99.9% uptime in collaboration with global engineering teams.
- Conducted market research to inform strategic decision-making and planning.
- Created comprehensive documentation for business processes and system functionalities.
- Mentored junior analysts on best practices in data analysis and reporting.
Business Analyst
Metricstream
Bengaluru
11.2015 - 12.2016
- Conducted data analysis and process optimization, boosting operational efficiency by 15%, and contributing to 10% annual revenue growth.
- Presented executive reports and facilitated stakeholder workshops on data-driven strategy.
- Single-handedly ran a conference room pilot for a Canada-based client to understand business problems and propose solutions using our product.
- Utilized data visualization tools to present findings and support decision-making processes.
- Identified gaps between current state and desired future state operations.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Support Analyst & Developer
Metricstream
Bengaluru
10.2012 - 11.2015
- Provided SQL/PLSQL enhancements, bug fixes, and frontline support, maintaining product stability and customer satisfaction.
- Analyzed and resolved client issues related to compliance and risk management tools.
- Collaborated with cross-functional teams to enhance system functionality and user experience.
- Developed training materials for end-users, ensuring effective software utilization.
- Analyzed data from multiple sources to identify trends or patterns that could indicate potential problems.
Education
Generative AI for Business - Microsoft Azure OpenAI
Great Learning
Bengaluru , KA09.2025
Diploma - Disruptive Strategies in Entrepreneurship
Harvard Business School Online
Bengaluru , KA09.2022
PG Diploma - Product Management
Amity Future Academy
Bengaluru , KA12-2022
B.Tech - Biomedical Engineering
Bundelkhand University
Jhansi , UP08-2012
Skills
- Product Strategy & Roadmap Management
- Cloud Support Platforms & Automation
- Generative AI & Machine Learning
- Big Data Analytics (Heap Analytics; Azure Sentiment Analysis)
- Market research
- Competitve Analysis
- Security & Privacy Compliance (TCPA; FDCPA; OFCOM; GDPR)
- UX Prototyping & Accessibility (Figma; InVision; WCAG)
- API Integrations & DevOps Collaboration
- Agile & Scrum Methodologies
- Data-Driven Decision Making & KPI Tracking
- Product validation
- Documentation management
- Google workspace
- Stakeholder communications
- Wireframe design
- Product metrics analysis
Certification
- Certified Scrum Product Owner, Scrum Alliance, 02/20
- Certified Agile Scrum Master, ASM, 04/20
- WCAG-Certified Product Accessibility
- AI/ML Essentials
- Generative AI project with Azure Labs
Timeline
Engineering Product Manager
Cisco Systems Ltd.
01.2022 - Current
Product Manager
Eka Software
07.2019 - 12.2021
Senior Business Analyst
Wibmo
12.2016 - 06.2019
Business Analyst
Metricstream
11.2015 - 12.2016
Support Analyst & Developer
Metricstream
10.2012 - 11.2015
Generative AI for Business - Microsoft Azure OpenAI
Great Learning
Diploma - Disruptive Strategies in Entrepreneurship
Harvard Business School Online
PG Diploma - Product Management
Amity Future Academy
B.Tech - Biomedical Engineering
Bundelkhand University
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