Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Yuvika Singh

Yuvika Singh

Gurgaon

Summary

Results-driven product and technology leader with 18 years of experience in IT services consulting and product management, launching successful products from concept to market, with proven ability in conducting market research, defining product roadmap, creating GTM strategies, while cross-collaborating and leading a globally distributed high-performing team. Proven ability to deliver best-in-class solutions, across multiple domains like manufacturing, supply chain operations, consumer products, retail, eCommerce and BFSI, driving business excellence with an entrepreneurial mindset.

Overview

18
18
years of professional experience

Work History

Associate Director

Nagarro
10.2019 - Current
  • Product Leadership: Launched Nagarro’s first SaaS product as Product Manager, defining its roadmap and go-to-market strategy, resulting in the acquisition of 2 industrial customers in the European region within the first 3 months, exceeding initial targets by 30%
  • Techno-Functional Expertise: Led 60+ client engagements/workshops/RFP responses across industries such as manufacturing, consumer products, automotive etc. involving technologies like ERP, cloud, application modernization, Big Data, AI/ML, IIoT, Web 3.0, Metaverse and Extended reality. Successfully translated complex technical requirements into actionable solutions leveraging IPs that speed up time to market, resulting in 20%-win rate on proposals and consulting engagements
  • Innovation & Efficiency: Developed 15+ reusable, product-like accelerators (IPs) that reduced time-to-market by 25% and TCO by ~30% by automating repetitive tasks and processes. These cloud-agnostic solutions, compatible with web, mobile and head mounted devices (HMDs) can easily be integrated with existing enterprise systems
  • Agility & Rapid Development: Led the end-to-end implementation of 8+customer projects as Project CEO, achieving an average 97% customer satisfaction (CSAT) score. Utilized agile methodologies and continuous feedback loops (beta testing, user surveys, A/B testing, innovation sessions) to rapidly iterate based on stakeholder needs and market trends, ensuring on-time and high-quality deliverables
  • Recognized Excellence: Received “Brightest Mind”, “Excellence” and “A-Team” awards for 4 consecutive years (2021-2024) and achieved a double promotion in 5 years. Selected for exclusive women leadership programs ("Glass Window" & "Glass Lens") among 18,000+ employees

Consultant (Business Solutions)

GlobalLogic
01.2017 - 10.2019
  • Product Engagement & Delivery: As Product Owner, delivered a cloud and microservice architecture driven web and mobile applications for a leading Liechtenstein based power tools manufacturer to track and trace assets/tools at construction sites. This solution helped the client save $150M annually in revenue loss due to misplaced/missing assets at construction sites.
  • PaaS Application Development: As Product Manager for a leading Singapore based telecom service provider, led the development of a machine learning PaaS application for predictive analytics and time series forecasting, processing large datasets from different input sources. This platform helped achieve a 20% adoption rate among internal data science teams.
  • SaaS Product development: Defined and championed the product vision and roadmap for a SaaS e-learning platform for a US based leading publishing company. This AI/ML based e-learning platform was used by 10,000+ students, resulting in 30% increase in user engagement across middle schools in US.

Business Manager (Client Solutions)

Bureau Veritas CPS IT Division
08.2013 - 12.2016
  • Business Analysis Leadership: Responsible for creating 5 core web applications used for order management, inspection and testing process digitalization and backend operation management by 200+ clients of Bureau Veritas. These applications helped in digitizing the end to end inspection process, resulting in 12% increase in testing and inspection orders, a 15% decrease in data entry errors, in turn leading to 14% increase in user satisfaction.
  • Client Relationship Management: Proactively engaged with Bureau Veritas’ “Strategic 90” clients, understanding their needs and leveraging our 5 core applications to develop innovative solutions. This resulted in an 8-10% lift in their monthly order rate, driving a 10% year-over-year increase in revenue.
  • Data integration & Visibility: Developed a third-party data integration application enabling clients to access 100% of their testing and inspection submissions. Client satisfaction surveys show a 20% increase in satisfaction with data accessibility and reporting capabilities, thanks to this tool which facilitates comprehensive business intelligence and forecasting for better decision-making.
  • Team Management & Development: Established a high-performing team of 10+ business analysts, providing comprehensive training in operational and client-facing applications. Their expertise in requirements gathering, using Agile methodologies, significantly improved timely project delivery.

Business Analyst

HCL Technologies Ltd.
07.2010 - 08.2013
  • Subject Matter Expertise: Gained expertise as a business analyst on e-Commerce order and catalog management tools like IBM Sterling Order Management, Demandware etc. Leveraging the expertise, helped create e-Commerce applications for 20+ customers in European region, enabling them to enter the digital space and increase their inventory turnover rate by ~12%.
  • Solution Conceptualization: Key contributor in design and conceptualization of a solution “Smarter Commerce in a Box” - a holistic pre-configured e-commerce platform designed to reduce time-to-market by 20% with ready to use templates and frameworks.
  • Onsite Leadership: Led the on-site development of a supply chain risk management platform for Bureau Veritas Ltd. (Hong Kong), resulting in a 15% reduction in defect recurrence for clients. The platform analyzes inspection pass/fail ratios, facilitates root cause analysis, and provides business intelligence capabilities based on captured data.

Business Analyst

Infosys Technologies Ltd.
05.2007 - 04.2010
  • Business Data Analysis: Fast-tracked to Business Analyst role at Infosys due to strong communication and analytical skills, recognized by senior leadership. Served as a Business Analyst for three years, primarily within the Banking domain, for various clients including a leading Canadian cheque processing company and an Australian agricultural banking group.
  • Solution Development: Developed solutions that analyzed large data sets and helped streamline business logic to reduce manual intervention, contributing to improved operational efficiency by 10%.
  • Design Expertise: Joined Infosys Design team to learn about design thinking frameworks and methodologies, to apply them as a business analyst while conceptualizing web-based solutions to meet customer requirement.

Education

Business Analytics Certificate Program -

Great Lakes Institute of Management
06.2018

Bachelor of Engineering - Information Technology

Manipal Institute of Technology
01.2007

Skills

  • Strategic Thinking & Problem Solving
  • Agile Project Management
  • Team Collaboration and Leadership
  • Technology Solutioning Expertise
  • Product Strategy & Roadmap Management
  • Go-to-Market Strategies
  • Innovation Frameworks
  • Technological Approach
  • Strategic leadership
  • IT service management

Accomplishments

    Product Management & Go-To-Market Strategy Implementation

  • Product Launch Success: As product manager, spearheaded the launch of first SaaS product for a Product Engineering services organization, achieving a 20% increase in qualified leads through strategic product management and go-to-market execution.
  • Product Market Fit Analysis: Conducted market research and competitor analysis to identify opportunities and segment data by industry, region, addressable market and use case penetration. Developed a strategic product roadmap with prioritized features to differentiate the product from competitors.
  • Cross Functional Leadership: Led and influenced cross-functional teams (sponsors, engineering, UX, legal, sales, marketing) to deliver a multi-platform Google Cloud based enterprise solution that digitalizes e2e inspections and maintenance process, delivering a 25% reduction in overall inspection turn-around-time
  • Digital Transformation &Strategic Influence

  • Digital Transformation: Led digital transformation initiatives for global leaders across various industries, implementing solutions leveraging cutting-edge technologies like Web 3.0, cloud, IoT, big data, digital twins and AI/ML, resulting in ~30% increase in operational efficiency.
  • RFP Success: Led 60+ winning RFP responses for large-scale digital transformation projects (Cloud, XR, IoT, BI, and digitalization), driving 5X revenue growth.
  • Solution Development: Created 15+ accelerators and bespoke solutions that enable faster time to market and reduce total cost of ownership, securing $4 million in won deals leveraging accelerator driven approach
  • Growth Strategy: Expanded existing client engagements by $3 million through securing new projects in application modernization, digital transformation and cloud migration.
  • Thinking Breakthroughs & Thought Leadership

  • Selected for two exclusive women leadership programs (Glass Window, Glass Lens) aimed at developing high-potential women for senior leadership positions.
  • Recognized thought leader in emerging technologies for industrial enterprises, presenting at international conferences like Mobile World Congress (Barcelona) and Data Innovation Summit (Sweden).
  • Emerging technology expert with published work on Digital Transformation, AI, Metaverse, and IoT. Presented on need for remote collaboration at an IEEE webinar.

Timeline

Associate Director

Nagarro
10.2019 - Current

Consultant (Business Solutions)

GlobalLogic
01.2017 - 10.2019

Business Manager (Client Solutions)

Bureau Veritas CPS IT Division
08.2013 - 12.2016

Business Analyst

HCL Technologies Ltd.
07.2010 - 08.2013

Business Analyst

Infosys Technologies Ltd.
05.2007 - 04.2010

Bachelor of Engineering - Information Technology

Manipal Institute of Technology

Business Analytics Certificate Program -

Great Lakes Institute of Management
Yuvika Singh