Sachin KUMAR

• Drafted the privacy policy for the citizen portal
• Led end-to-end User Acceptance Testing (UAT) for citizen services across multiple government departments
• Validated Software Requirement Specifications (SRS) for alignment with business processes, enhancing project clarity
• Verified KPIs and SLAs to ensure service timelines and performance standards were met
• Tested integrations with Aadhaar, DigiLocker, and departmental APIs to ensure seamless data exchange and functionality
• Prepared UAT observations, tracked issue resolution, and verified fixes
• Validated the complete service lifecycle, from application submission to approval and certificate issuance
• Assessed data collection, consent management, and processing workflows for compliance with Digital Personal Data Protection (DPDP) Act, mitigating legal risks
• Identified new government services suitable for DigiLocker integration and coordinated with departments for their onboarding

• Conceptualized and implemented the State Verification Portal for Chandigarh UT, a first-of-its-kind national initiative, strengthening identity verification and fraud mitigation
• Implemented Aadhaar-based eKYC across finance, social-welfare, health and education departments
• Key role in drafting and reviewing amendments to the Aadhaar Act, Regulations, and operational guidelines
• Data Protection Impact Assessments (DPIAs) for AUAs and Sub-AUAs, covering risk identification, mitigation controls, and compliance reporting
• Updated information security, privacy, and data protection policies to meet UIDAI guidelines and regulatory requirements
• Participated in beta testing, UAT, and security validation activities to ensure the secure processing of demographic and biometric data
• Conducted training and capacity-building programs for State Governments, PSUs, and ecosystem partners on Aadhaar, eKYC, authentication, and data protection
• Acted as nodal liaison between UIDAI, state governments, financial institutions, and ecosystem partners for policy implementation and project execution
• Implemented Aadhaar Act and regulations
• Served as a member of the HR recruitment panel, supporting hiring, interviews, and institutional capacity-building

Project 1 – Industries Department (Ease of Doing Business)

· Implemented an Online Single Window System to streamline approval processes under the Ease of Doing Business (EoDB) initiative

· Conducted gap analysis, business process re-engineering, and inter-departmental coordination to support compliance with BRAP reform indicators

· Coordinated with government departments to collect and submit reform evidence for BRAP assessment, ensuring compliance with reform indicators

· Led capacity-building initiatives for government officials to facilitate effective implementation and long-term adoption of EoDB reforms

Project 2 – Finance, Planning and Forest Department- Government Advisory

· Drafted policy notes, advisory reports, and reform recommendations for the Finance and Planning Ministry, Government of Maharashtra

· Coordinated with Central and State Government departments, industry bodies, and other stakeholders for project implementation and policy execution.

· Facilitated Centre–State coordination and investor engagement, managing logistics for national and state-level investor summits to enhance investment opportunities

· Worked with government departments, public sector organizations, and private agencies to support the implementation of strategic government initiatives.

· Played a key coordination role in the statewide tree plantation campaign undertaken by Government of Maharashtra

Project 3: Department of Technical Education- Government Advisory

· Assessed functional and operational requirements for State-level Online Examination Portal for CET Cell and supported implementation, improving examination processes

· Performed software testing, UAT to support smooth functioning

• Managed business development and client relationships to drive growth and foster long-term partnerships
• Delivered 90% student success rate through structured coaching, mentoring, and performance evaluation
• Planned and implemented process improvements to enhance academic operations, streamlining workflows and increasing efficiency
• Maintained high standards in academic service delivery, ensuring quality education and student satisfaction

• Key management role in the implementation of the e-Courts Mission Mode Projects
• Led implementation of the Case Information System (CIS) to support the digitization of judicial processes and transition from paper-based processes to digital workflows, improving operational efficiency, transparency, and service delivery
• Coordinated with government authorities on administrative, technical, and project implementation matters, facilitating effective collaboration and project success
• Established the Change Advisory Board (CAB) and implemented structured change management processes for IT systems
• Managed IT infrastructure, ensuring compliance with IT policies and security guidelines to support operational integrity
• Managed HR functions, including recruitment, training, performance management, disciplinary proceedings, and grievance redressal
• Prepared and monitored annual budgets, ensuring effective financial resource utilization and adherence to government procedures
• Supported the implementation of policies, directives, and initiatives issued by the Hon'ble Supreme Court of India and the Hon'ble High Court

• Managed day-to-day branch operations, ensuring compliance with banking policies, regulatory requirements, and operational procedures
• Consolidated and prepared monthly and quarterly operational and business performance reports to inform strategic decision-making
• Developed and maintained strong customer relationships through timely support and high-quality banking services, enhancing customer retention
• Facilitated branch targets by acquiring new customers, managing relationships, and cross-selling banking products to drive growth
• Contributed to business development and played a key role in achieving the branch's highest CASA (Current Account and Savings Account) deposit growth