Sachin Chouhan

• Learned and followed all organizational policies and procedures.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Strengthened client relationship through excellent communication skills and follow up.
• Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
• Worked in At&t process, H&M chat process and Xfinity international chat process.

• Interacted with customers regularly to maintain and enhance relationships.
• Resolved issues through careful research and follow-up with customers.
• Worked in DHL express stores.

• Evaluated credit card applications of applicants through company guidelines and parameters.
• Worked in a team with focus and efforts on achieving company targets within timelines.
• Sbi credit card decisioning basis company policy.

• Gained extensive knowledge of products and services to provide best-in-class sales solutions and customer experience.
• Presented technical presentations to clients to explain product features and benefits.
• Tracked sales data for analysis and forecasting.
• Maintained stock and section regularly and worked in a team.
• Worked in Reliance digital xpress retail stores.

Job included resolving customer problems and promoting postpaid connections to customers in Vodafone mini stores.

• Increased customer satisfaction through efficient handling of inquiries, complaints, and concerns.
• Strengthened customer relationships by providing timely and accurate information on products and services.