Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Sachin Datey

Sachin Datey

Dynamics 365 CE/CRM Consultant
Pune,MH

Summary

With a master's degree in Computer Applications from Nagpur University and over nine years of experience in the Dynamics CRM domain, I am a Packaged App Development Team Lead at Accenture, where I oversee the design, development, and delivery of Dynamics 365 CE and Power Platform solutions for various clients.

Overview

11
11
years of professional experience
3
3
Certificates

Work History

Senior Specialist - Architecture

LTIMindtree
Pune, Maharashtra
12.2024 - Current
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
  • Enhanced team productivity by implementing efficient project management strategies.
  • Collaborated with cross-departmental teams in developing cohesive strategies aimed at achieving long-term organizational goals.

Packaged App Development Team Lead

Accenture India
Pune, MAHARASHTRA
06.2022 - Current

Roles and Responsibilities:
Involved in customizations and configurations using OOTB features of D365 CE.
Implement custom business logic on top of Dynamics 365 CE - Model Driven Apps / Power Apps Custom Pages and Canvas Apps.
Extend the OOTB functionalities through Plugins and Cloud Flows, Azure Functions, Custom Connectors etc.
Impact analysis for CRs, planned team connects for daily reports and status, closely monitored development work and managed code in Azure DevOps (Git).
Interacted with scrum master/functional leads/BA to estimate User Stories during Sprint Planning.

Project (Rothschild and co. - Wealth Management):
Client provide a comprehensive range of wealth management services to some of the world’s most successful families, individuals, foundations and charities.
Client want to implement a set of Services using Dynamics 365 CE platform to manage their clients wealth services in a better and secure way.
Duration : March 2024 to 'Ongoing'

Project (Rothschild and co. - Client Connect):
Client operates as Investment Banking and Financial Advisory Company. Client is currently undergoing program to streamline, refresh and improve their IT/system landscape while also improving business process functionality for various stakeholders within Global Advisory division.
There are currently several bespoke legacy systems within ecosystem which are used by Bankers, Compliance and Finance teams in order to track and manage their project management lifecycle and associated financial transactions and billings which result in transactions being completed
Duration : June 2022 to Feb 2024

Technical Team Lead

Blue Flame Labs Pvt. Ltd.
Pune, MH
10.2018 - 06.2022

Roles and Responsibilities:
Involved in customizations and configurations using OOTB features of D365 CE.
Implement custom business logic on top of Dynamics 365 CE - Model Driven Apps / Power Apps Custom Pages and Canvas Apps.
Extend the OOTB functionalities through Plugins and Cloud Flows, Azure Functions, Custom Connectors etc.
Impact analysis for CRs, planned team connects for daily reports and status, closely monitored development work and managed code in Azure DevOps (Git).
Interacted with scrum master/functional leads/BA to estimate User Stories during Sprint Planning.

Project (Rothschild and co. - Wealth Management):
Client provide a comprehensive range of wealth management services to some of the world’s most successful families, individuals, foundations and charities.
Client want to implement a set of Services using Dynamics 365 CE platform to manage their clients wealth services in a better and secure way.
Duration : March 2024 to 'Ongoing'

Project (Rothschild and co. - Client Connect):
Client operates as Investment Banking and Financial Advisory Company. Client is currently undergoing program to streamline, refresh and improve their IT/system landscape while also improving business process functionality for various stakeholders within Global Advisory division.
There are currently several bespoke legacy systems within ecosystem which are used by Bankers, Compliance and Finance teams in order to track and manage their project management lifecycle and associated financial transactions and billings which result in transactions being completed
Duration : June 2022 to Feb 2024

Associate Technical Consultant

Pragmasys Consulting LLP, Pune
PUNE, MH
07.2016 - 10.2018

Project : Future Group - Retails Sales and Case Management (Dynamics CRM)

  • Roles & Responsibilities : Team member, involved in Requirement Gathering, Development, Unit Testing, direct client interactions, modifications, user training, User Acceptance Testing, Software Implementation.
  • About Project : Future Group is a well-known retail industry player in the market. Developed a CRM implementation of future group business to help the running business with customer satisfaction in terms of good customer support and service by means of Customer Relationship Management i.e. CRM.
  • Duration : July 2016 - November 2016

Project : DHFL - Deposits (Dynamics CRM)

  • Roles & Responsibilities : Team member, involved in Requirement Gathering, Development, Unit Testing, direct client interactions, modifications, user training, User Acceptance Testing, Software Implementation.
  • About Project : DHFL is a well-known Loan and Banking industry player in the market. Developed a CRM implementation of DHFL business to help the running business with customer satisfaction in terms of acquiring sales leads, good customer support and service by means of Customer Relationship Management i.e. CRM.
  • Duration : December 2016 - October 2018

Software Developer

Kalpadruma Entertainment Pvt. Ltd.
PUNE, MH
02.2016 - 05.2016

Project : myVistorsClub

  • Roles & Responsibilities : Team member, involved in Requirement Gathering, Development, Unit Testing, direct client interactions, modifications, user training, User Acceptance Testing, Software Implementation.
  • About Project : myVisitorsClub a kind of security management software which consisted of modules for visitor registry, house owners directory, society fund management, society maintenance management.

Junior Software Developer

iWeb Technology Solution Pvt. Ltd.
Mumbai, MH
11.2014 - 12.2015

Project : Integrated University Management System (IUMS)

  • Roles & Responsibilities : Team member, involved in Requirement Gathering, Development, Unit Testing, direct client interactions, modifications, user training, User Acceptance Testing, Software Implementation.
  • About Project : IUMS is the project running under Dr. PDKV University (Govt. of Maharashtra) located at Akola, Maharashtra. Consisted of Educational, Having 120 plus modules including, Students Attendance, Timetable, Report Cards, Finance and Accounts, inventory, Leave Management.

Education

SSC -

Bharat Vidyalaya
Akola, MH
06.2003 - 03.2004

HSC

Shri Shivaji College
Akola, MH
06.2004 - 03.2006

Bachelor of Computer Applications -

Nagpur University
Wardha, MH
06.2008 - 03.2011

Master of Computer Applications -

Nagpur University
Wardha, MH
06.2012 - 08.2014

Skills

    MSCRM 2016 & Dynamics 365 Customer Engagement

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Certification

Dell Boomi Professional Integration Developer

Timeline

Senior Specialist - Architecture

LTIMindtree
12.2024 - Current

Microsoft Certified- PL-400: Power Platform Developer

03-2024

Celigo Level 4: LEGENDARY Certification

12-2022

Packaged App Development Team Lead

Accenture India
06.2022 - Current

Dell Boomi Professional Integration Developer

07-2020

Technical Team Lead

Blue Flame Labs Pvt. Ltd.
10.2018 - 06.2022

Associate Technical Consultant

Pragmasys Consulting LLP, Pune
07.2016 - 10.2018

Software Developer

Kalpadruma Entertainment Pvt. Ltd.
02.2016 - 05.2016

Junior Software Developer

iWeb Technology Solution Pvt. Ltd.
11.2014 - 12.2015

Master of Computer Applications -

Nagpur University
06.2012 - 08.2014

Bachelor of Computer Applications -

Nagpur University
06.2008 - 03.2011

HSC

Shri Shivaji College
06.2004 - 03.2006

SSC -

Bharat Vidyalaya
06.2003 - 03.2004
Sachin DateyDynamics 365 CE/CRM Consultant