
A competent professional with nearly 15 years of experience in Process Management & Improvement, developing and implementing effective Quality Assurance and Measurement & Analysis processes and structures. Expertise in facilitating and supporting projects for implementing processes, internal and external audits, driving ISO 9001:2015 Standard implementation, leading CMMi implementation (Level 5) and Six Sigma initiatives. Extensive experience in metrics identification, definition, data collection, data cleaning, data analysis, inference & reporting, data visualization, preparing and publishing dashboards, target setting, and automation of the processes. Proficient in Regression Modelling, Simulation Modelling, Hypothesis Testing, and Statistical Process Control (SPC), utilizing tools such as Minitab, Crystal Ball, MS Office, and MS Excel Macros. Recently completed the Google Data Analytics Certificate – a rigorous, hands-on program that covers the entire scope of the data analysis process.