Summary
Overview
Work History
Education
Skills
Certification
Technology
Accomplishments
Timeline
Generic

Sachin Goyal

Kota

Summary

Experienced Healthcare Analyst that accepts the responsibility to support both external clients and internal management. Broad understanding of healthcare data and their flow. Capable of analyzing problems and designing recommendations, including workflows, processes, and procedures. Experience in both the US and UK healthcare systems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Consultant

Integrella IT Consulting Private Limited
Pune
11.2024 - Current
  • Working on interface engines like Rhapsody and InterSystems IRIS for Health.
  • Managing the support activities for multiple clients.
  • Assisting with issue resolution via the Management Console and Management Portal.
  • Debugging and resolving defects in existing InterSystems IRIS/Ensemble-based interfaces.
  • Working on incidents and change requests through Salesforce.
  • Monitoring the data flow from source to destination, ensuring smooth and efficient data flow.
  • Planning the go-live for any upcoming project, or other activities like patching.
  • Using messaging standards like CCDA, HL7, and XML for data transmission.
  • Worked on integration protocols like TCP/IP, FTP, SFTP, SOAP, etc.
  • Leading the daily stand-up and project calls with clients.
  • Presenting WSR/Monthly reports to the management and clients.

Associate Consultant

Atos | Syntel
Pune
12.2019 - 10.2024

Project: Hospital Cooperation of America (HCA)

  • Over four years of experience in the health care (HCA) IT domain as an HL7 interface and Health Information Exchange(HIE) analyst for US healthcare.
  • Responsible for maintaining and building new interfaces, as per vendor requirements from the Cloverleaf integration engine.
  • Developing interface specifications, testing, validating, and troubleshooting interfaces between source and destination systems.
  • Understanding and defining the flows and translation of various messaging systems, monitoring, and maintaining them.
  • Worked on Messaging standards like HL7, XML, CCDA for communication between systems.
  • Worked on multiple modernization activities, like server split, process split, site splits, and proactively handled multiple downtimes at the time of network changes.
  • Having a good knowledge on Cronjobs.
  • Establish communication between systems through connectivity methods, such as TCP/IP and file-based transfer.
  • Closely worked on the Infor Cloverleaf IDE, and other tools like WinSCP, SecureCRT, ServiceNow, and Qbirt.
  • Attending meetings with Project Manager, Business Analysts and Technical resources.
  • Handled live patient data.
  • Creating a status report for the monthly SLA analysis of the project.
  • Actively participating in client meetings and hosting them.
  • Arranging training session for new resources.

Education

Bachelor of Technology (B.Tech) - Computer Science And Engineering

SRM University
Chennai
05-2019

Intermediate -

D.A.V. Public School
Kota
04-2014

SSC -

D.A.V. Public School
Kota
03-2012

Skills

  • Project management
  • Client delivery and handling
  • Root cause analysis
  • Compliance monitoring
  • Technical support
  • Critical incident troubleshooting
  • Issue resolution
  • Support SOP writing

Certification

  • Cloverleaf Analyst (Level 1 Certificate): Infor Cloverleaf

Technology

  • Infor Cloverleaf 6.2.2
  • Rhapsody
  • Intersystem IRIS for health
  • HL7 messaging standards
  • ServiceNow and Salesforce ticketing tools
  • JumpCloud and Microsoft 365 Admin Center
  • Elastic

Accomplishments

  • Received SPOT Recognition Awards many times from my current and past organizations
  • Received Individual Bronze Award for Q1 2024.

Timeline

Support Consultant

Integrella IT Consulting Private Limited
11.2024 - Current

Associate Consultant

Atos | Syntel
12.2019 - 10.2024

Bachelor of Technology (B.Tech) - Computer Science And Engineering

SRM University

Intermediate -

D.A.V. Public School

SSC -

D.A.V. Public School
Sachin Goyal