Sachin Hon

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Used GSR & other software tools to create documents and other communications.
• Delivered services to customer locations within specific timeframes.
• Increased customer satisfaction by resolving issues.
• Collaborated with team members to achieve target results.
• Exceeded goals through effective task prioritization and great work ethic.
• Conducted research, gathered information from multiple sources and presented results.
• Drove operational improvements which resulted in savings and improved profit margins.
• Developed and maintained courteous and effective working relationships.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Led projects and analyzed data to identify opportunities for improvement.
• Participated in team-building activities to enhance working relationships.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Developed team communications and information for meetings.

• Appointed design consultants and encouraged performance pursuant to deed and scope of service.
• Spearheaded design process to align with client specifications and budget.
• Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level.
• Researched design trends, technology and processes and directed work of design team .
• Engaged with design team to mitigate health and safety risks.
• Provided cost-effective technical solutions.
• Encouraged departmental employees to present positive, exemplary image to customers.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Managed senior-level personnel working in marketing and sales capacities.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Recruited and developed employees for the department.

Design & Development of Glatt equipment’s for R&D scientists labs

Design & Development of machines for Commercial production.

• Spearheaded design process to align with client specifications and budget.
• Encouraged departmental employees to present positive, exemplary image to customers.
• Established team priorities, maintained schedules and monitored performance.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Defined clear targets and objectives and communicated to other team members.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Developed detailed plans based on broad guidance and direction.
• Researched design trends, technology and processes and directed work of design team .
• Chaired design team meetings and issued action items.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Drove operational improvements which resulted in savings and improved profit margins.
• Conducted research, gathered information from multiple sources and presented results.
• Handled customer calls to address customer issues and concerns.
• Worked with customers to understand needs and provide excellent service.
• Resolved problems, improved operations and provided exceptional service.
• Led projects and analyzed data to identify opportunities for improvement.
• Collaborated with team members to achieve target results.
• Created plans and communicated deadlines to complete projects on time.
• Identified issues, analyzed information and provided solutions to problems.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

· Preparation of Optimized solution for the Enquiry raised from Sales team.

· Interacting with the customer for requirement.

· Cost estimation for Flexlink & Non Flexlink components. Forwarding the quote to sales.

· Interacting with Customer & sales for Layout preparation & getting the layout approval.

· Order processing with order acceptance & cost sheet preparation.

· Getting the drawings prepared from subordinates checking them & releasing them for Mfg.

· Creation of Flexlink Standard BOM & ordering the cart online.

· Technical coordination with suppliers for Non Flexlink equipment’s.

· Checking and making GA drawings and Manufacturing drawings.

· Preparing 3D drawings for conveyors, other equipment’s & Installation drawings.

· Conducting Knowledge sharing sessions once in a month for all Design Engineers.

· Planning & distribution of work load between Draftsman’s, Application Engineers & Design engineers to achieve targets.

Worked for Customers such as: Henkel Adhesive, HUL, L’Oreal, Cadbury, Serum, Cipla, Nestle.

• Attended project planning meetings to coordinate mechanical system designs with structural and architecture teams, mitigate design conflicts and coordinate delivery timelines.
• Evaluated damage and damage tolerance of new composite material systems.
• Researched novel processes and fabrication techniques through academic and professional literature reviews.
• Evaluated final product's overall performance, reliability and safety.
• Generated system concepts to satisfy product requirements.
• Communicated project requirements and areas for improvement in design review meetings.
• Altered and modified designs to meet requirements and eliminate malfunctions.
• Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
• Developed internal processes and plans for mechanical verification, product development and factory processes.
• Drafted assemblies, models and other technical drawings.
• Eliminated ineffective product line materials to resolve performance challenges and mitigate corrosion.
• Examined existing documents and blueprints to best update and maintain project records.
• Designed budgets and cost estimates for projects with speed and accuracy while working closely with clients, drafters and employees to determine best courses of action.

· Designed Screw conveyors, Drum tippers, IBC washing machines, Drum washing m/c, Automatic weighing & filling systems,Silo’s,Powder Conveying Systems, for powders & liquids, Rotary valves, Drum evacuation system, Column lifts for IBC lifting.

• Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Applied skill in color theory and composition to bring client visions to fruition.
• Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
• Collaborated with clients to address brand imaging and marketing style.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
• Identified design requirements for each project.

• Supported engineering design development through analysis and simulation of prototypes and 3D computer models.
• Checked design compliance with product specifications and standards requirements.
• Tested models of alternate designs and processing methods to assess feasibility and operating condition effects.
• Created CAD models and drawings for Tool designs.
• Addressed design challenges and evaluated alternative design models to meet project requirements.
• Tested feasibility, design, operation and performance of equipment, components and systems.
• Created parts for machining, sheet metal fabrication and injection molding.
• Assisted drafters in developing structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
• Developed product prototype components, assemblies and tooling.
• Brainstormed with product designers to implement and refine new manufacturing processes.
• Tested and analyzed equipment design and performance feasibility to determine potential ROI.
• Designed over various products successfully, overseeing production processes from conception to completion.

• Assisted drafters in developing structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
• Addressed design challenges and evaluated alternative design models to meet project requirements.
• Designed and analyzed mechanical systems and mechanisms.
• Supported engineering design development through analysis and simulation of prototypes and 3D computer models.
• Stayed up-to-date on markets to effectively adapt designs and stay ahead of curve for best-in-class products.
• Checked design compliance with product specifications and standards requirements.
• Created CAD models and drawings for all product designs.