Sachin Jagdale

• Working on various python scrapping technics for generating leads.
• Designed internal dashboard for at-a-glance system and project status reporting.
• Generating various reports for clients using Excel, Powerpoint and Tableau Desktop
• Create various AutoIT scripts to automate bots
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Developing python scripts to extract (scraping) HTML pages using regular expressions.
• Worked independently to design, develop and test code using python

• Maintained MIS security and performance levels, dictating organizational policy to maintain data threat protection effectiveness.
• Delivered appropriate leads to client for long-term strategic plans and solutions.
• Coordinating with seals team for client requirement.

• Mentored and guided employees to foster proper completion of assigned duties.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

• Built strong relationships with customers through positive attitude and attentive response.
• Led team of 7 members while providing exceptional customer service.

I started as a customer service executive and was promoted to team leader after two years. I was maintaining CSA KPIs and meeting SLR.