SACHIN KUMAR

· Troubleshooting on incidents and problems reported for Windows servers.

· Managing 2012/2016/2019 Servers.

· Managing of daily BAU tasks: NCI/Incidents/SRs/TODO's etc.

· Monitoring/Troubleshooting daily backup.

· Managing Disk space/Memory & CPU utilization/Temp profile issues.

· Managing Certificate Inventory for windows servers.

· Managing/Updating Antivirus on windows servers.

· Managing Patch validation through RCP tool.

· Managing migration on prem servers (TWINS) to Google Cloud.

· Managing the server build/decommission on Google Cloud.

· Managing VM compute resources resizing on Google Cloud.

· Handling high priority issues for windows issues reported by customer.

· Working in IAM (Identity and Access Management) Team.

· Responsible for managing two accounts i.e., Airtel and Infratel.

· Responsible for maintaining SLA and Compliance 100%.

· Responsible for managing UID relatedoperations on Unix/Linux/Aix/Widows OS.

· Having basic architectural knowledge of PIM tools(CyberArk and Arcon).

· Part of Security and Risk Management Team.

· Responsible for managing ID Desk Team, Emailing/Ticketing part.

-There are around 40 application of Airtel on which we provide support like ID creation/modification and deletion.