Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Sachin Methre

Bangalore

Summary

Knowledgeable Trainer skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer and problem-solver. Superb mentorship over more than 3 years.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Trainer

Teleperformance
Bangalore
12.2022 - Current
  • Conduct new hire training and soft skills training
    To coach new recruits on the floor, to design and deliver training programs specializing in current process and new processes as per the business requirement
  • Completing monthly cyclic activities including refresher training, monthly tests and call monitoring
  • Sensitize to training needs / understand learning requirements of different learning groups Liaison with the Quality and Operations to identify, screen and execute process improvement plans
    Ability to execute training tasks / assignment on short notice
  • Interested to deliver and contribute towards process improvement
  • To gauge the post training performance of agents trained for 0-90 days period To be responsible for Process Training Yield
  • To evaluate and provide feedback to the training manager on amendments to the training material
  • To analyze the training needs, design and deliver appropriate programs and evaluate their success
  • To regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients
  • To provide feedback to new hires on the quality of their work in line with Company policies and procedures
  • To seek feedback proactively, from all staff, from all departments

Trainer

Jindalx
Bangalore
06.2022 - 12.2023

Trainer

Cogent E services
Bangalore
02.2021 - 06.2022

Education

Bachelor of Science - Electronics

Nuthan Vidyalaya
Gulbarga
04-2019

PUC - Science

Indo Asian Academy
Bangalore
10-2012

SSLC -

Royal Concorde International School
Bangalore
08-2010

Skills

  • Excellent written Communication skills
  • Good analytical skills
  • Good interpersonal skills
  • Good Presentation skills
  • Good knowledge of MS Excel, MS Word and PowerPoint
  • Able to identify situations, reasons which may impact the business and end user Solves Problem

Affiliations

  • Chess
  • Cricket
  • Long bicycle rides

Languages

Kannada
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Accomplishments

  • The top performer in Training for the last quarter, with the best performance and highest throughput of the whole team.

Certification

  • Six Sigma Yellow Belt certified

Timeline

Trainer

Teleperformance
12.2022 - Current

Trainer

Jindalx
06.2022 - 12.2023

Trainer

Cogent E services
02.2021 - 06.2022

Bachelor of Science - Electronics

Nuthan Vidyalaya

PUC - Science

Indo Asian Academy

SSLC -

Royal Concorde International School

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Sachin Methre