Sachin Nitnaware
Senior Network Engineer
Pune
Summary
Experienced Network Support/Network Security Engineer with six years of experience in enterprise network infrastructure, security operations and troubleshooting. Skilled in Cisco routing and switching BGP, OSPF, VLAN, STP and enterprise LAN/WAN support. Hands-on experience in managing firewalls including Fortigate and Palo Alto , along with VPN configuration and security policy management. Experienced in supporting wireless infrastructure using Cisco WLC and Meraki and managing application delivery through F5 LTM load balancers. Strong background in network monitoring, incident management and root cause analysis to ensure high network availability and performance. Proficient in network troubleshooting, firewall security implementation, VPN connectivity and network performance monitoring using enterprise ITSM tools while ensuring SLA compliance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Senior Network Engineer
Tech Mahindra
04.2024 - 01.2026
- Provided network support for enterprise customers, including LAN/WAN connectivity issues.
- Troubleshooting Cisco switches and routers for interface errors, routing issues, and network latency.
- Assisted in monitoring and troubleshooting BGP and OSPF routing protocol operations.
- Supported FortiGate firewall troubleshooting, including security policies and VPN connectivity.
- Assisted in troubleshooting wireless connectivity issues on Cisco WLC and Meraki access points.
- Maintained a high incident resolution rate and customer satisfaction.
- Provided basic troubleshooting for F5 LTM load balancer-related application connectivity issues.
Network Support Engineer
HCL Tech
12.2022 - 01.2024
- Provided technical support for enterprise network infrastructure.
- Monitored and troubleshot Cisco routers and switches for connectivity issues.
- Assisted in monitoring routing protocols, including BGP and OSPF.
- Supported network security troubleshooting, including firewall and VPN issues.
- Assisted network teams in LAN/WAN troubleshooting and network performance monitoring.
- Handled network incident tickets, and ensured resolution within SLA timelines.
Network Operations Support
Mphasis
10.2019 - 08.2022
- Assisted in basic network monitoring and support activities for the enterprise network infrastructure.
- Supported troubleshooting of LAN connectivity issues, including switches, IP addressing, and network access problems.
- Assisted in maintaining network documentation and configuration records.
- Coordinate with senior engineers for network troubleshooting and incident resolution.
- Ensured accurate reporting, monitoring, and operational support.
Senior Associate
Wipro Technologies
06.2016 - 01.2018
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Associate - Operations
EXL Service
05.2014 - 11.2015
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Diploma in Electronics And Telecommunications
Shree Sai Polytechnic
Chandrapur, India 04.2001 -
High School Diploma -
Khatri College
Chandrapur 04.2001 -
Skills
Network troubleshooting expertise
Firewall management
Internet protocol suite (TPC/IP)
Timeline
Senior Network Engineer
Tech Mahindra
04.2024 - 01.2026
Network Support Engineer
HCL Tech
12.2022 - 01.2024
Network Operations Support
Mphasis
10.2019 - 08.2022
Senior Associate
Wipro Technologies
06.2016 - 01.2018
Associate - Operations
EXL Service
05.2014 - 11.2015
No Degree - Diploma in Electronics And Telecommunications
Shree Sai Polytechnic
04.2001 -
High School Diploma -
Khatri College
04.2001 -