Sachin P
Bengaluru
Summary
Certified Scrum Master and Agile Delivery Professional with 6+ years of overall IT experience, including 4+ years in Scrum Master and Agile delivery leadership, managing cross-functional teams and enterprise technology initiatives. Strong expertise in Scrum, SAFe, Kanban, PI Planning, Agile ceremonies, sprint execution, release planning, and multi-team dependency management. Experienced in Agile coaching, stakeholder management, capacity planning, risk and impediment resolution, delivery governance, and continuous improvement. Proficient in Jira, Jira Align, Confluence, Azure DevOps, and Power BI for backlog management, Agile metrics, dashboards, and delivery reporting. Focused on improving team performance, delivery predictability, collaboration, and business value through effective Agile practices.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Scrum Master | Software Engineer
Tech Mahindra Pvt Ltd
Bengaluru
09.2022 - Current
- Led end-to-end Agile delivery for 2 cross-functional teams comprising 19 members, facilitating 5 key Scrum events to support sprint goals, business priorities, and timely delivery.
- Applied Scrum, SAFe, and Kanban practices to improve team collaboration, workflow visibility, and delivery predictability, targeting a 15–20% improvement in delivery efficiency.
- Facilitated PI Planning and Scrum of Scrums, coordinating with Product Owners, Release Train Engineers (RTEs), and other Scrum Masters to manage cross-team dependencies and align delivery objectives across multiple teams.
- Partnered with Product Owners to prioritize backlogs, break down epics into actionable user stories, and define acceptance criteria, Definition of Ready, and Definition of Done to improve backlog readiness and reduce rework.
- Managed sprint capacity, delivery risks, impediments, and cross-team dependencies, aiming to reduce delivery bottlenecks and sprint spillover by 10–15%.
- Tracked and reported 6 key Agile metrics—velocity, burndown/burnup, cycle time, lead time, throughput, and cumulative flow—using Jira dashboards to identify bottlenecks and drive continuous improvement.
- Coordinated release planning, testing, UAT readiness, deployment, and post-release follow-ups across engineering, QA, business, and release management teams to support predictable release delivery.
- Coached teams on Agile principles, servant leadership, self-organization, and conflict resolution, driving continuous improvement and stronger team accountability.
- Maintained Jira boards, Confluence documentation, RAID logs, delivery dashboards, and stakeholder reports to improve delivery transparency and governance across 2 teams.
- Leveraged approved AI productivity tools for meeting summaries, Agile documentation, user story drafting, and status reporting, targeting a 10–15% reduction in documentation effort.
Associate Engineer
Innovative Solutions Pvt Ltd
Bengaluru
02.2020 - 09.2022
- Developed, tested, and maintained Robotic Process Automation (RPA) workflows to automate repetitive business processes, improve operational efficiency, and reduce manual intervention.
- Supported end-to-end automation delivery, including workflow documentation, testing, defect resolution, deployment, and production support, ensuring reliable and efficient bot performance.
- Collaborated with business stakeholders and technical teams to gather requirements, analyze workflows, resolve automation issues, and deliver solutions aligned with business needs.
Education
Bachelors of Engineering -
Atria Institute of Technology
Bengaluru, India 06.2015 - 06.2018
Core Competencies
• Agile Project Management & Delivery Leadership
• Scrum, SAFe, Kanban & Lean-Agile Methodologies
• Scrum Ceremony Facilitation & Sprint Execution
• PI Planning, ART Coordination & Scrum of Scrums
• Agile Coaching, Mentoring & Servant Leadership
• Product Backlog Management & Prioritization
• User Stories, Acceptance Criteria & Definition of Done
• Project Planning, Estimation & Capacity Management
• Resource Allocation & Cross-Team Dependency Management
• Stakeholder Engagement & Executive Communication
• Risk, Issue, Assumption & Dependency (RAID) Management
• Release Planning, Release Management & Delivery Governance
• Agile Metrics, Dashboards & Performance Reporting
• Sprint Velocity, Predictability & Delivery Flow Optimization
• Impediment Removal, Conflict Resolution & Team Empowerment
• SDLC, DevOps & CI/CD Delivery Collaboration
• UAT Coordination, Release Readiness & Production Support
• Continuous Improvement, Agile Transformation & Process Optimization
• Cross-Functional, Distributed & Global Team Coordination
Tools & Technologies
• Agile Project Management: Jira, Confluence, Azure DevOps, Jira Align, Rally, VersionOne, Trello, Monday.com, Smartsheet
• AI & Generative AI Tools: ChatGPT, Microsoft Copilot, Google Gemini, Claude, Atlassian Intelligence / Rovo
• AI for Agile Delivery: AI-Assisted User Story Creation, Acceptance Criteria Generation, Backlog Refinement, Sprint Planning Support, Meeting Summarization, Action Item Tracking, Risk Identification, Retrospective Insights
• Collaboration & Documentation: Microsoft Teams, SharePoint, Slack, Miro, Mural, Microsoft Office
• Metrics & Reporting: Jira Dashboards, Power BI, Microsoft Excel, Velocity Tracking, Burndown/Burnup Charts, Cumulative Flow Diagrams, Agile Delivery Reporting
• DevOps & Engineering Practices: Jenkins, Git, GitHub, GitLab, Bitbucket, CI/CD, TDD, BDD
• Planning & Retrospective Tools: Planning Poker, TeamRetro, EasyRetro, Retrium, Metro Retro
• Enterprise & Cloud Technologies: ServiceNow, AWS, Microsoft Azure, Google Cloud Platform (GCP), Teamcenter, CATIA
Certifications
- AI Empowered SAFe 6.0 Scrum Master – Scaled Agile
- Professional Scrum master 1 (PSM 1) – Scrum.org
- Scrum Master Accelerator – HelloSM
- Kannan Practitioner- HelloSM
- RPA Developer Advanced - UiPath
Project Details
1. SPSF – Smart Package Smart Facility | Client: UPS
Logistics platform enabling package tracking, shipment visibility, shipping-cost calculation, delivery estimation, and exception notifications across the UPS network, with AI-driven delivery-delay prediction under exploration.
2. Digital Customer Onboarding & KYC Platform | Client: US-Based Retail Bank
Digital banking platform supporting customer registration, identity verification, KYC compliance, document management, and account opening, with AI-powered document classification and data extraction under exploration.
3. Healthcare Appointment & Smart Scheduling Platform | Client: Atlantic Health System
Healthcare platform enabling provider search, appointment booking, rescheduling, cancellations, and automated reminders, with integrations across EHR/EMR and scheduling systems and AI-driven no-show prediction under exploration.
Timeline
Scrum Master | Software Engineer
Tech Mahindra Pvt Ltd
09.2022 - Current
Associate Engineer
Innovative Solutions Pvt Ltd
02.2020 - 09.2022
Bachelors of Engineering -
Atria Institute of Technology
06.2015 - 06.2018