Identified and documented detailed business rules and use cases based on requirements analysis.
Researched and resolved issues regarding integrity of data flow into databases.
Developed tables, views and materialized views using SQL.
Designed and implemented tools to support strategic value chain optimization initiatives.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Utilized data visualization tools to effectively communicate business insights.
Documented effective and replicable methods for extracting data and organizing data sources.
Participated in requirements meetings to understand business needs.
Used statistical methods to analyze data and generate useful business reports.
Collaborated with business-unit leaders to identify and prioritize problems.
Data Analyst Intern
Awis Cars Pvt Ltd
Gurgaon
02.2018 - 08.2021
Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
Triaged and tracked internal and external data requests.
Employed data mining techniques to identify business opportunities.
Interacted with clients for technical requests to understand business requirements in different project lifecycle phases.
Performed routine tasks under direct supervision and within established procedures and guidelines.
Presented reports to clients and teammates regarding project progress and results.
Attended workshops and seminars to remain current on computer applications.
Head of Business Development
Honza Rent a Car Pvt Ltd
New Delhi
01.2010 - 03.2014
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Defined and integrated roles, responsibilities and processes for business team and data management organization.
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Communicated directly with customers and partners to build strong business networks and relationships.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Completed and submitted monthly and yearly reports to support executive decision making.
Identified business development challenges and customer concerns for proactive resolution.
Sr. Operation Manager
Hertz - Carzonrent India Pvt Ltd
Gurgaon
01.2007 - 12.2009
Oversaw staff and sub-contractor performance review assessments.
Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
Provided leadership for continual management and employee training initiatives.
Procured contracting arrangements with sub-contractors and service providers.
Created and implemented aggressive action plan to address pressing cost control needs.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.