SACHIN SHUKLA
Sitapur
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
General Manager
Concept Cars Pvt Limited (Auth. Dealer Maruti)
04.2016 - Current
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Analyzed market trends and competitor activities to create competitive advantages.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
Sales Manager
Concept Cars Pvt. Ltd.
01.2014 - 03.2016
- Evaluated performance against goals and implemented appropriate development plans.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Team Leader
Concept Cars Pvt Limited
12.2011 - 12.2013
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Reviewed, implemented and updated company records related to team activities for future reference.
Sales Manger
Bajaj Life Insurance Pvt. Ltd.
01.2009 - 12.2010
Education
D-FARMA/DMLT -
BIDAR
01.2006
GRADUATION -
KANPUR UNIVERSITY
01.2003
INTERMEDIATE -
U.P. BOARD
01.2000
HIGH SCHOOL -
U.P. BOARD
01.1998
Skills
- Quality Assurance
- Sales Team Development
- Project scope
- Market Analysis
- Time management abilities
- Motivation
- Administrative Skills
- Operations Management
- Customer Retention
- Performance Evaluation and Monitoring
- Networking abilities
- Decision-Making
- Staff Training
- Needs Assessment
- Problem-solving aptitude
- Customer Service Management
- Account Management
- Staff Management
- Training and Development
- Team building
Accomplishments
- Successfully completed all sales training under Maruti Suzuki.
- Won best Dal Nayak award in Maruti region North3 in 2012.
- Best Outled Head Award in Fy 2016-2017.
- Best Outled Head Award in Fy 2017-2018.
Languages
Hindi & English
Personal Information
- Father's Name: Mr. Ravikant Shukla
- Date of Birth: 02/12/83
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
General Manager
Concept Cars Pvt Limited (Auth. Dealer Maruti)
04.2016 - Current
Sales Manager
Concept Cars Pvt. Ltd.
01.2014 - 03.2016
Team Leader
Concept Cars Pvt Limited
12.2011 - 12.2013
Sales Manger
Bajaj Life Insurance Pvt. Ltd.
01.2009 - 12.2010
D-FARMA/DMLT -
BIDAR
GRADUATION -
KANPUR UNIVERSITY
INTERMEDIATE -
U.P. BOARD
HIGH SCHOOL -
U.P. BOARD
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