SACHIN WAKODE
Bhalki
Summary
Consumer-minded Product Engineer with 2 years of experience in designing retail and business offerings. Skilled in incorporating end-user needs into product elements and developing financially successful products. Seeking a Product Engineer role in the retail or technology industry. Successfully developed an automated ticket creation system and contributed to the implementation of an IoT-based milk collection system. Proficient in automation using Python, SQL, Selenium, IMAP, SMTP, and various web technologies. Possess strong problem-solving skills and the ability to work collaboratively in a team environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product support engineer
Sachin
Banglore
05.2022 - Current
- Developed a system to automate the creation of tickets from emails.
Product Support Engineer
Sachin
Banglore
05.2022 - 09.2024
- Project profile Project #1: AGAIL (Automated Ticket Creation System) Project Description: Developed a system to automate the creation of tickets from emails.
- Developed an automated ticket creation system using Selenium and IMAP. Automated email processing, including extraction of content and attachments. Integrated SMTP for sending automated email replies. I had done ticket validation and submitted it to the team head.
- Utilized Selenium WebDriver for dynamic web interactions. Implemented error handling for robust automation. Managed file downloads and attachments. Used regex and string manipulation for processing email content. Developed scripts for web form interactions and dropdown selections.
- Project #2: SmartAMCU - smartCC[IoT] Project Description: smartAMCU is an Automatic Milk Collection Unit controlled by an android IoT device. It enables IoT-based, realtime acquisition and dissemination of milk procurement data at the collection centres. SmartCC is a cloud based chilling centre management solution for milk procurement, controlled by an IoT device. Client : Creamline, Aavin, Nandini dairy, Akshyakalpa, and totall 245 organization in all over india. Environment: ASP Dot net, MVC, Angular ,Framework 4.5, Postgressql. As a team member, I was involved in supporting the field team by addressing their requests through Slack. I resolved ticket issues based on customer requests. Assigning tickets to the internal team through the Smartamcu admin email. Executing PSSQL query and fetching raw data from the back-end server as per the PM team.
Education
High School Diploma -
Acharya Polytechnic Soldevanahalli Banglore
Banglore04-2021
Bachelor of commerce -
SGPDCB-Shree Guru Prasanna Degree College Bhalki
BangloreSkills
- SQL
- MySQL
- Automation in Python
- Data Recovery
- Project Coordination
- Application support
- Device Installation
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Certification
- Q SPIDERS SOFTWERE TESTING TRAINING INSTITUTE BANGLORE
Timeline
Product Support Engineer
Sachin
05.2022 - 09.2024
Product support engineer
Sachin
05.2022 - Current
High School Diploma -
Acharya Polytechnic Soldevanahalli Banglore
Bachelor of commerce -
SGPDCB-Shree Guru Prasanna Degree College Bhalki
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