SACHINDRA PARMAR

• Conducted high-risk fraud investigations (60–70+ cases per day; 98% SLA) across ATO, disputes, and chargebacks.
• Reviewed Sift and Alertify alerts; reduced false positives, and escalated high-risk activity.
• Performed EDD and AML/KYC screening using LexisNexis and World-Check.
• Applied FATF and FinCEN-aligned risk assessment frameworks.

KEY ACHIEVEMENTS

• Prevented over $55,000 in fraud losses through pattern analysis and proactive intervention.
• Mentored analysts and selected as part of the core team driving fraud tool optimization, enhancing alert accuracy, and investigation efficiency.
• Recognized 12 times (10 times as Top Performer, 2 times as Best Performer) for investigative accuracy and risk mitigation.

• Managed high-volume client interactions while meeting AHT/AWT KPIs and SLA standards.