Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Extracurricular Activities
Languages
Personal Information
Timeline
Generic
Sachithanandham M

Sachithanandham M

Trivandrum

Summary

Enterprise Automation Architect with over 13 years of expertise in intelligent automation, RPA, and process optimization. Proficient in UiPath, Automation Anywhere, Blue Prism, and OCR/IDP technologies, with hands-on experience in AI Center, Document Understanding, and Agentic AI frameworks. Successfully implemented over 200 automation solutions across the BFSI, telecom, insurance, and manufacturing domains. Led enterprise-grade automation programs, including CoE setups for Fortune 100 clients, and delivered high-impact initiatives, such as IBM’s ASKHR integration and internal promotion workflow automation. Adept at architecting goal-driven, autonomous workflows, leveraging LLMs, orchestrating cross-functional teams, and driving operational efficiency through process reengineering.

Overview

14
14
years of professional experience

Work History

RPA Lead Architect

IBM GBS
12.2021 - Current
  • Outlined comprehensive RPA transformation journey from proof of concept to full-scale implementation.
  • Contributed to major RPA transformation project for financial services firm.
  • Developed methodology for business case assessment, process feasibility analysis, BOT estimation, and production support.
  • Designed and delivered over 50 BOTs to enhance operational efficiency.
  • Created BOT architecture guiding developers on program structure and automation controls.
  • Served as capability lead for UiPath and OCR/IDP technologies.
  • Led implementation of ASKHR, an AI-driven HR support system, improving employee service delivery.
  • Integrated LLMs (e.g., GPT/OpenAI) for handling ambiguous user inputs, summarizing unstructured content, and enabling reasoning in exception scenarios.
  • Developed reusable ML models (e.g., document classification, entity extraction) and managed lifecycle using AI Center pipelines.
  • Automated 'Promote Engineer' initiative to streamline internal promotion processes.
  • Contributed to organizational shift toward autonomous and resilient automation, improving process coverage by 40% and reducing exception escalations by 50%.

Senior Consultant - PI Advisory

Ernst & Young LLP
12.2015 - 12.2021
  • Contributed to RPA & Cognitive Sciences team, designing and delivering over 180 RPA BOTs across 15+ client environments.
  • Gathered business requirements through process studies, collaborating with developers to create tailored solutions.
  • Managed solution road map, ensuring milestone-based delivery and ownership of backlog items.
  • Led a team of developers, guaranteeing timely completion of all development tasks.
  • Developed AI model identifying productivity improvement areas, building a Recurrent Neural Network from six months of data.
  • Constructed Linear Regression model to pinpoint additional improvement opportunities.
  • Designed operating model for Fortune 100 client, encompassing multiple geographies and business functions.
  • Defined comprehensive workflows between business units and RPA Center of Excellence, covering process assessments to post-implementation support.

Senior Developer- RPA Platform Technology

Sutherland Global Service
11.2013 - 06.2015
  • Developed automation workflows for AT&T and DELL Order Process using UI Path and Automation Anywhere.
  • Ensured data entry by clients and associates, allowing retrieval of results without screen navigation.
  • Tested all tasks and objects under various conditions prior to live deployment.
  • Monitored tool performance during live operation to verify consistency and detect malfunctions.

Process Associate

Accenture
08.2011 - 08.2013
  • Developed and implemented Excel macros to automate repetitive tasks, significantly reducing manual effort and processing time.
  • Created custom VBA scripts to generate performance reports and data summaries, improving accuracy and speed of decision-making.
  • Automated data validation and cleansing activities using macros, ensuring higher data integrity across operational reports.
  • Streamlined data extraction and consolidation processes from multiple sources using Excel automation, improving turnaround time for stakeholders.
  • Designed user-friendly macro-enabled templates for team-wide use, enhancing consistency and scalability in reporting processes.
  • Conducted training sessions and documentation for team members to adopt macro-based solutions in daily operations.
  • Identified redundant manual processes and replaced them with automated Excel solutions, contributing to overall efficiency gains.

Education

Undergraduate - Computer Science

VELS COLLEGE
01.2010

Class XII -

GURUVAPPA.H.S.S
01.2007

Class X -

C.G.M.H.S
01.2005

Skills

  • UiPath, Automation Anywhere, and Blue Prism
  • RPA solution design
  • UiPath AI Center
  • Agentic AI
  • UiPath Action Center
  • Optical character recognition (OCR)
  • UiPath Document Understanding, Tesseract/OmniPage OCR, Regex, and ML models
  • Center of excellence (COE) setup
  • Agile methodologies
  • RPA coaching and mentoring
  • Bot architecture and automation solutions
  • Process improvement strategies
  • Technical documentation and solution architecture
  • Innovation management
  • Workflow design
  • Team leadershi

Websites

Accomplishments

  • Received a 'I AM Exceptional' award in EY for successfully implementing the process improvement ideas
  • Recipient of IBM badge in CP4BA for experience & contribution in RPA
  • Awarded a Best Business Suggestion and Process Improvement in a CIMA Case study competition
  • Recipient of EY badge in RPA for experience & contribution in RPA
  • Received a Reporting, Planning and Analysis award for the Macros introduction in the process
  • Received a Summit Award for successfully implementing the process improvement ideas
  • Received a Numero Uno award for doing a quality job and time management
  • Awarded Smart worker for Introducing Marcos (Automation) in the Process

Extracurricular Activities

State-level handball player, represented the district in the state-level handball championship 2005-2006, district-level table tennis player, analyzing and playing table tennis and cricket, gardening

Languages

Tamil
First Language
English
Advanced (C1)
C1
Konkani
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2

Personal Information

Timeline

RPA Lead Architect

IBM GBS
12.2021 - Current

Senior Consultant - PI Advisory

Ernst & Young LLP
12.2015 - 12.2021

Senior Developer- RPA Platform Technology

Sutherland Global Service
11.2013 - 06.2015

Process Associate

Accenture
08.2011 - 08.2013

Undergraduate - Computer Science

VELS COLLEGE

Class XII -

GURUVAPPA.H.S.S

Class X -

C.G.M.H.S

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