SADDAM HUSSAIN
Guwahati
Summary
Results-oriented Credit & Collections professional with over 10 years of experience in high-ageing debt recovery, EMI collections, customer retention, telemarketing and field collections across North East India and West Bengal.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
SENIOR EXECUTIVES
Mahindra Holidays & Resorts India Limited
Guwahati
06.2016 - Current
- Managed high-ageing portfolios across North East & West Bengal, overseeing 6-7 years of field collections (OD/EMI/Retention) and 5 years of telemarketing collections, earning multiple Best Performer awards and achieving four promotions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Executed routine responsibilities to ensure operational effectiveness.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed routine responsibilities to ensure operational effectiveness.
- Completed day-to-day duties accurately and efficiently.
Education
ANIIT(Business System And Information Management - GNIIT(Business System Information Management
NIIT University
09.2022 - 09.2024
B.Com. -
University of Calcutta
Higher Secondary -
WBCHSE
Secondary -
WBBSE
Skills
- Credit & Collections
- High Ageing Recovery
- EMI Collections
- Delinquency Management
- Field Collections
- Sales Strategy
- Client Relationship
- CRM
- Skip Tracing
- MIS
- SQL
- DBMS
- MS Excel
- MS Word
- PowerPoint
Languages
English
First Language
Timeline
ANIIT(Business System And Information Management - GNIIT(Business System Information Management
NIIT University
09.2022 - 09.2024
SENIOR EXECUTIVES
Mahindra Holidays & Resorts India Limited
06.2016 - Current
B.Com. -
University of Calcutta
Higher Secondary -
WBCHSE
Secondary -
WBBSE