Dedicated Relationship Manager with strong skills in developing tailored insurance solutions and enhancing client satisfaction. Known for effective communication and proactive engagement, ready to drive service excellence and compliance in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Relationship Manager
ICIC Lombard General Insurance Company
Hyderabad
07.2022 - Current
Managed client relationships to enhance customer satisfaction and retention.
Developed tailored insurance solutions to meet diverse client needs.
Facilitated communication between clients and underwriters for service delivery.
Conducted regular follow-ups to ensure ongoing client engagement and support.
Resolved client inquiries promptly, maintaining a high standard of service quality.
Collaborated with internal teams to develop strategies that would increase customer engagement levels.
Senior Consultant
Teamlease
Hyderabad
10.2019 - 07.2022
Analyzed insurance claims for accuracy and compliance with company policies.
Reviewed documentation to ensure completeness and adherence to regulatory standards.
Collaborated with adjusters to clarify claim details and resolve discrepancies.
Documented findings and maintained detailed records of claims processed.