Saeli Ford
Kay Jewlers
Kokomo
5
years of professional experience
Highly motivated professional with a consistent track record in customer service and customer focused environment. Skilled in managing inventory, creating appealing visuals for stores, and working in fast paced situations. Committed to creating a welcoming and positive environment with coworkers.
Work History
Assistant Store Manager
5 Months- Engaged with customers to provide product knowledge and enhance overall shopping experience.
- Collaborated with team members to implement promotional strategies and increase sales conversion.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by performing stock counts and organizing merchandise displays.
Sales Associate
2 Years- Assisted customers in selecting jewelry that matched their preferences and occasions.
- Processed sales transactions accurately using point-of-sale systems.
- Educated customers on jewelry care, maintenance, and warranty options effectively.
- Collaborated with team members to achieve daily sales targets and enhance store performance.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Waitress
3 Years 6 Months- Managed multiple tables efficiently, delivering orders accurately and promptly.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Resolved customer complaints professionally, enhancing overall dining experience.
- Trained new staff on restaurant policies, procedures, and customer interaction standards.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item ingredients and cooking methods.
Gym Staff Member
1 Year 10 Months- Assisted members with equipment usage, providing guidance on proper techniques and safety protocols.
- Trained new staff on gym procedures and member service practices.
- Onboarded new staff on gym procedures and member service practices.
Education
Graduate Certificate - Colored Stones And Diamonds
Associate of Arts - General Studies
Graduate Certificate - Certified Diamontologist & Guild Gemologist
Skills
Inventory management
Store operations
Inventory counting
Merchandise organization
Customer service
Relationship building
Team building and leadership
Problem-solving
Timeline
Assistant Store Manager
Kay Jewlers
03.2026 - CurrentRead More
Sales Associate
Kay Jewelers
02.2024 - 02.2026Read More
Waitress
Bob Evans Restaurant
03.2022 - 09.2025Read More
Gym Staff Member
YMCA Of Greater Indianapolis
04.2021 - 02.2023Read More
Gemological Institute of America
Graduate Certificate from Colored Stones And Diamonds
Read More
Diamond Council of America
Graduate Certificate from Certified Diamontologist & Guild Gemologist
Read More
Ivy Tech Community College of Indiana
Associate of Arts from General Studies
Read More