Safia Chishti
Business Continuity and Risk Management Professional
Summary
Results-driven professional with 20 years of experience in Business Continuity, Risk Management, Quality, and Process Consulting. Certified Business Continuity Professional and ISO 22301:2019 Lead Implementer. Recognized by the Indian Patent Office for Predictive Analytics in Information Technology. Skilled in risk management, crisis response, and strategic planning. Experienced in leading teams to achieve operational resilience and safeguard critical business functions. Known for adaptability and reliability in dynamic environments.
Overview
20
20
years of professional experience
7
7
Certifications
Work History
Business Group Crisis Management Lead (BG CML)
TCS
10.2023 - Current
- Leading the Business Continuity Management process for the Business Group (BG) spanning across 7 operating units and over 120 relationships
- Operational Risk Management and Business Resilience building for the relationships in line with ISO 22301 standard.
- Conducted regular risk assessments and business impact analyses to identify potential threats and vulnerabilities within the organization.
Operating Unit (OU) Crisis Management Lead (CML) and SSA Advisor
TCS
07.2021 - 09.2023
- Operational Risk Management and Business Resilience building for the operating unit spanning across 50 relationships in line with ISO 22301 standard.
- Managed risk effectively by closely monitoring client scope of work and recommending appropriate risk response and treatment options
- Developed and maintained comprehensive business continuity plans to ensure operational resilience during disruptions.
Audit Compliance Manager (ACM)
TCS
07.2017 - 07.2021
- Deployment of internal audit controls as ISO 27001 certified organization
- Extensively contributed to the organizational pilot ‘Agile Way of Auditing' and recognized by the corporate for the same.
Delivery Assurance Facilitator (DAF)
TCS
04.2014 - 06.2017
- Deployment of internal quality controls as a CMMi Level 5 certified organization.
Functional Consultant
TCS
03.2013 - 04.2014
- TCS SMB Solution- Education Vertical.
Solution Developer
TCS
03.2012 - 01.2013
- Business Analytics Solutions for Hi Tech-Relationship 1.0 SWAT.
- Granted with Indian Patent Office # 490691 for Predictive Analytics for Information Technology Systems.
Team Lead for Case Report Tabulations (CRT) Team
TCS
11.2007 - 12.2010
- Team Lead (Technical) for Statistical Analysis of 'Neuroscience and Endocrine Therapeutic Area' for a Life Sciences Customer.
Faculty
ICFAI National College
03.2005 - 10.2007
- Quantitative Methods, Operations Management and Business Research at ICFAI National College, Lucknow (Post Graduate Management Level).
- Led the additional role of Faculty Coordinator for projects from MARCH, Marketing Research.
Education
M.Phil. - Statistics
Aligarh Muslim University
Aligarh, India 04.2001 -
Master of Science - Statistics
Aligarh Muslim University
Aligarh, India 04.2001 -
Bachelor of Science - Statistics (Hons)
Aligarh Muslim University
Aligarh, India 04.2001 -
Skills
- Business Continuity Management
- Data Science
- Agile Way of Working
- Quality Management for Delivery
- Risk Management
- PI and Lean Six Sigma
Contributions
- White Paper, Designing Good CRF, TCS Knowmax
- White Paper, Categorical Data Analysis in Clinical Trial, TCS Knowmax
- Reviewer, CRT Job Aid created by LSHC customer
Awards
- Gold Medal in M.Sc. (Statistics)
- Granted with Indian Patent Office # 490691
- IP Creation Award (TCS)
- Star of the Month Award (TCS)
- Multiple Special Initiative Award (TCS)
- Pillar of the Relationship Award (TCS)
- Best Faculty Award (ICFAI)
Accomplishments
Granted with Indian Patent Office 490691 for Predictive Analytics for Information Technology Systems
Awarded IP Creation award by the organization.
Patent URL- https://iprsearch.ipindia.gov.in/PublicSearch/PublicationSearch/PatentDetails
Certification
ISO 22301:2019 Lead Implementer
Timeline
ISO 22301:2019 Lead Implementer
03-2025
Business Group Crisis Management Lead (BG CML)
TCS
10.2023 - Current
Certificate of BCI (CBCI)
10-2022
Professional Scrum Master II (PSM 2) Certification
06-2022
Edureka- Data Scientist with proficiency in R'
11-2021
Operating Unit (OU) Crisis Management Lead (CML) and SSA Advisor
TCS
07.2021 - 09.2023
SaFE Agilist
07-2019
Audit Compliance Manager (ACM)
TCS
07.2017 - 07.2021
Delivery Assurance Facilitator (DAF)
TCS
04.2014 - 06.2017
Functional Consultant
TCS
03.2013 - 04.2014
Coursera- Computing for Data Analysis'
11-2012
Solution Developer
TCS
03.2012 - 01.2013
SAS Certified Base Programmer for SAS 9 Certification
11-2007
Team Lead for Case Report Tabulations (CRT) Team
TCS
11.2007 - 12.2010
Faculty
ICFAI National College
03.2005 - 10.2007
M.Phil. - Statistics
Aligarh Muslim University
04.2001 -
Master of Science - Statistics
Aligarh Muslim University
04.2001 -
Bachelor of Science - Statistics (Hons)
Aligarh Muslim University
04.2001 -
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