Sagar Gadhave
Pune
Summary
Trustworthy Operations Professional with 3 years of experience in the food delivery industry. Proficient in SQL, Excel, and Tableau, with a strong background in data analysis, visualization, and reporting as well as utilize my expertise to grow & add value to the organization.
Overview
6
6
years of professional experience
Work History
Operations Lead
Zomato Pvt Ltd
Pune
03.2022 - Current
- Data Interpretation: - Analyze delivery partner performance metrics- productivity, frauds & quality,Also work on cost minimization
- Analyzed large datasets to identify trends and patterns in customer behavior, leading to a 15% increase in customer retention.
- Developed and maintained dashboards using Tableau to provide real-time insights into key performance indicators (KPIs) for stakeholders.
- Stakeholder Management- Liasing with demand team for order projections, down-trending
- Delivery Partner Engagement- Create an environment for seamless communication between client & fleet
- Work closely with the VP and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
- Conducted market research and competitive analysis to support business development efforts and identify new opportunities
Operations Executive
Govardhan Marketing Enterprise
01.2018 - 10.2018
- Responsible for managing activities that are part of the Organization include managing both operation process, planning control, performance improvement, and operation strategy, help them achieving business goals by improving their preparation time
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with company regulations Time Management Conduct Marketing Customer Relationship Vendor Management Process Optimization Logistics & Supply chain Management
Education
Post Graduate Diploma in Management (PGDM) Operations & Data Analytics -
Bengaluru University
01.2021
Bachelor of Engineering (B.E) - Information Technology
Nagpur University
01.2017
Skills
- Analytical Thinking Problem-Solving
- Logistics Support
- Data Analytics
- Operations and Supply Chain
Soft Skills:
- SQL
- Excel
- Tableau
Technical Skills
Projects
Blinkit, Pune, India, 07/2022 - 02/2024
Customer Segmentation Analysis- Conducted a comprehensive analysis of customer data to identify distinct segments based on purchasing behavior, resulting in targeted marketing strategies that increased average order value by 12%.
- Analyzed delivery data to identify factors affecting delivery times and developed predictive models to optimize delivery routes, reducing average delivery time by 8%.
- Developed and implemented a sales forecasting model using historical sales data, achieving an accuracy rate of 95% and aiding in inventory management and demand planning
Timeline
Operations Lead
Zomato Pvt Ltd
03.2022 - Current
Operations Executive
Govardhan Marketing Enterprise
01.2018 - 10.2018
Post Graduate Diploma in Management (PGDM) Operations & Data Analytics -
Bengaluru University
Bachelor of Engineering (B.E) - Information Technology
Nagpur University
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