Sagar Patil
Sales
Sewri West Mumbai,India
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base from 5 years of experience overseeing daily Edu-tech operations.
Total of 7 years experience in Sales & Customer Service.
Innovative program management, strategic planning and team leadership skills. Successful team builder.
Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives.
Pursues every opportunity to support team members and proactively address issues.
Willingness to take on added responsibilities to meet team goals
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Business Development Manager
Byju's
Mumbai, Maharashtra
03.2022 - 11.2022
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Planned and directed BDA's training and performance evaluations.
Discussed sales strategies and promotional plans with SM & GM of Sales on regular basis. - Attended sales training camp and brought best practices leadership back to company.
- Evaluated performance against goals and implemented appropriate development plans.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Leadsqured.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Used vendor expertise to deliver educational content to sales team.
Resolved customer issues quickly to close deals and boost client satisfaction. - Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Team Manager
Toppr Technologies Pvt Ltd
Mumbai, Maharashtra
04.2020 - 03.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Coordinated weekly meetings for internal and external groups.
- Worked with colleagues to create prototypes for designs and training materials.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Team Manager- Training
Toppr Technologies Pvt Ltd
Mumbai, Maharashtra
08.2019 - 04.2020
- Administered Weekly and Monthly reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Coordinated technical training and personal development coaching for new members.
- Delivered new employee onboarding and training sessions. Managed new employee orientation training process for more than 30 employees each year.
- Directed field training to enhance participants' skills. Trained staff during demonstrations, meetings, conferences and workshops.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
Active Team Coach
Toppr Technologies Pvt Ltd
Mumbai, Maharashtra
03.2018 - 07.2019
- Improved Sales through consistent hard work and dedication.
- Mentored and motivated team members to achieve challenging business goals.
- Coached team members on selling techniques and customer service tactics to meet daily sales goals
- Handling 3 Team members and generating 10 lacs revenue each month.
Sales Associate
Toppr Technologies Pvt Ltd
Mumbai, Maharsahtra
10.2017 - 03.2018
- Met with students in-person and spoke over telephone to help students construct class schedules.
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Educated students on course selection to align with career goals. & getting them on board which would increase the ‘Affiliated User Network for Toppr.
- Provided emotional support and counseling for students struggling with pressures of school life.
- Worked varied hours to meet seasonal and business needs.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Territory Sales Executive
Better world technology Pvt Ltd (Direct i)
Mumbai, Maharashtra
05.2016 - 03.2017
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Representing Zeta-Digital Meal Vouchers which is a part of Direct I Group of Companies
- • Working very closely with the Hospitality Industry (Restaurants, Hotels & Resorts)
- • Meeting Marketing Head’s from Hotel & Hospitality Industry regarding Business presentations & getting them on board which would increase the ‘Affiliated Merchants Network for Zeta’.
- Signing up with the Merchants for Branding & Marketing Activities which would result in a Win-Win situation for the merchants by generating business and for ZETA by increasing brand awareness into the Market
- Working with the merchants for Co-branding activities (In-store Branding) & coordinating with the operations team for the same in respect to design, size, customizations, if any.
Executive Concierge at Reliance Communication.
A La Concierge Services Pvt Ltd
Mumbai, Maharashtra
08.2013 - 05.2014
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Carried out day-to-day duties accurately and efficiently.
- handling walking corporate customers solving their problems, service related quires, like internet related issues, network related problems, lost/damage of sim cards etc and also providing proper solutions on that problems and selling data cards (dongles) , SIM cards to the corporate users.
Education
B.Com - Ecommerce
Sydenham College of Commerce And Economics.
Mumbai 06.2010 - 03.2015
Skills
Team leadership expertise
Timeline
Business Development Manager
Byju's
03.2022 - 11.2022
Team Manager
Toppr Technologies Pvt Ltd
04.2020 - 03.2022
Team Manager- Training
Toppr Technologies Pvt Ltd
08.2019 - 04.2020
Active Team Coach
Toppr Technologies Pvt Ltd
03.2018 - 07.2019
Sales Associate
Toppr Technologies Pvt Ltd
10.2017 - 03.2018
Territory Sales Executive
Better world technology Pvt Ltd (Direct i)
05.2016 - 03.2017
Executive Concierge at Reliance Communication.
A La Concierge Services Pvt Ltd
08.2013 - 05.2014
B.Com - Ecommerce
Sydenham College of Commerce And Economics.
06.2010 - 03.2015
Personal Information
DOB- 28th Feb 1995
Gender- Male
Marital Status:- Single.
Languages-
English
Marathi
Hindi
Personal Information
DOB- 28th Feb 1995
Gender- Male
Marital Status:- Single.
Languages-
English
Marathi
Hindi
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