Sagar Paul
Hyderabad
Summary
Operations and analytics professional with 4+ years of experience in operations, project coordination, and cross-functional collaboration. Skilled in stakeholder management, performance analytics, and process improvement. Experienced in working with product, AI, QA, and client success teams to drive operational efficiency and successful project delivery. Proven ability to translate data insights into actionable improvements through dashboards and reporting. Seeking to transition into Project Management or Operations Leadership roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Medical Coder & Operations Contributor
Omega Healthcare
03.2024 - 03.2025
- Acted as Subject Matter Expert (SME) in client-facing technical discussions, enhancing sales and support efforts for OSCAR (B2B healthcare platform) implementations.
- Coordinated across coding, QA, client success, and product teams to resolve operational issues and improve service delivery timelines.
- Streamlined cross-team communication workflows, leading to a 20% reduction in issue resolution time and improved operational efficiency.
- Led data reporting and dashboard development for HCC performance and coder productivity to support client reporting and operational planning.
- Collaborated with Wolters Kluwer AI product team to gather and synthesize end-user feedback, driving enhancements in AI-assisted coding tools.
- Received "Best Teammate" recognition (Mar-May 2025) for fostering collaboration and taking ownership in multi-team initiatives.
Senior Medical Coder
Vee Healthtek
10.2022 - 01.2024
- Coded outpatient and inpatient medical records, ensuring documentation accuracy and compliance.
- Supported audit teams in identifying coding discrepancies and implementing corrective actions.
- Collaborated with Wolters Kluwer AI product team to gather and consolidate end-user feedback.
- Gained exposure to EHR systems and AI-assisted coding platforms, enhancing overall coding operations.
Senior Medical Coder
Annova Solutions
06.2021 - 09.2022
- Reviewed and validated medical codes for high-volume claims, maintaining 95%+ coding accuracy and minimizing compliance risks.
- Reviewed and verified medical codes, ensuring adherence to industry standards and minimizing compliance risks.
- Oversee coding quality for a newly launched Noida office, providing performance insights and feedback to drive accuracy improvements.
- Trained junior coders on best practices and coding guidelines, enhancing coding accuracy and knowledge within the team.
Education
MBA - Pharmaceutical Management
MIPS
INDORE01.2024
PG Diploma - Pharmacovigilance & Clinical Data Management
SYMBIOSIS SCHOOL OF ONLINE AND DIGITAL LEARNING
PUNE01.2022
B.Pharma (Hons.) -
SRIP
JABALPUR01.2021
Skills
- Power BI and Tableau
- MS Excel and Project
- Project coordination
- Stakeholder management
- Cross-functional collaboration
- Process improvement
- KPI tracking
- Client interaction
- Operational analytics
- Risk management
- Dashboard development
- Client relationships
- EPIC
- EHR systems
Certification
- NASBA, SQL Essential Training
- NASBA, Power BI Essential Training
- NASBA, Tableau Essential Training
- AAPC, Certified Risk Adjustment Coder (CRC)
Extracurricular Activities
Indian Classical Music, Acquired 1st Position in National Level Classical Music Competition Organized by Maharshi Vidhya Mandir NCC and NSS, Participated in national service initiatives during school. NCC Cadet Engaged in discipline-building and leadership activities.
Technical Project
Healthcare Claims Analysis, Developed an end-to-end Power BI dashboard to visualize healthcare claims. Used DAX, Power Query, slicers, and KPIs for cost and trend analysis. Enabled interactive insights for provider/payer comparison. Used Excel for data cleaning and pre-analysis before integrating into Power BI.
https://github.com/Sagar-N05/Healthcare-DA-PowBi
Timeline
Senior Medical Coder & Operations Contributor
Omega Healthcare
03.2024 - 03.2025
Senior Medical Coder
Vee Healthtek
10.2022 - 01.2024
Senior Medical Coder
Annova Solutions
06.2021 - 09.2022
MBA - Pharmaceutical Management
MIPS
PG Diploma - Pharmacovigilance & Clinical Data Management
SYMBIOSIS SCHOOL OF ONLINE AND DIGITAL LEARNING
B.Pharma (Hons.) -
SRIP